Infrastructure Optimization & Delivery: Lead initiatives to optimize technology infrastructure, focusing on efficiency, resilience, and scalability. Drive the delivery of key projects, managing planning, coordination, and ensuring successful outcomes. Oversee work planning, task management, and coordination in JIRA, including sprint planning and daily operations. Perform advanced data analysis, database management, and create impactful data visualizations and dashboards using tools like Tableau. Develop business intelligence insights on operations and project portfolio delivery. Identify and analyze factors impacting task completion, delivery, or customer satisfaction, implementing controls to mitigate negative outcomes. Drive innovation with an inquisitive technical mindset, actively participating in upcoming AI initiatives. Lead and motivate virtual teams, fostering connection, productivity, and clear goal alignment. Employ a holistic, systems-thinking approach to review data, apply business process improvement methodologies, and design processes supporting remote leadership. 5+ years of progressive experience in technology infrastructure, FinOps, or a related service delivery role within a large, complex, and/or global enterprise, preferably in the Financial Services sector. Proven experience in applying initiatives to improve portfolio experience. Well-rounded technical abilities, including infrastructure and applications development. Demonstrated ability to influence and negotiate with senior leaders across functions to achieve tactical and strategic objectives. Strong communication, presentation, and analytical skills for effective stakeholder articulation and client expectation management. Detail-oriented with confidence in analyzing and interpreting data for reports, metrics, and presentations. Self-starter with strong problem-solving skills and a continuous improvement mindset. Accountable for end results, ensuring procedure adherence and contributing to organizational standards and strategic goals. Broad, comprehensive understanding across multiple client function areas. Technical Tools: SQL, Python (for data analysis/automation) Tableau (or other data visualization tools) JIRA, Confluence, SharePoint MS PowerPoint, Microsoft Project Plan, Excel Effective written and verbal communication. Strong analytical and diagnostic skills. Bachelor's degree or equivalent experience. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 11, 2025 ------------------------------------------------------