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Collections Support Analyst
full-timePune

Summary

Location

Pune

Type

full-time

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About this role

Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms) Provide regular status updates for all project participants and create presentations for steering committee updates Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements Create, manage and maintain project plans and act as the project manager for all follow ups across various departments Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Previous relevant experience preferred Proficient in Microsoft Office General knowledge of client reporting across the industry and our competitors Working knowledge of SQL environments and database queries Proven organization and time management skills Demonstrated problem-solving and decision-making skills Consistently demonstrates clear and concise written and verbal communication skills Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Other facts

Tech stack
Business Analysis,Documentation,Project Management,Client Reporting,SQL,Organization Skills,Time Management,Problem Solving,Decision Making,Communication Skills,Training Facilitation,User Acceptance Testing,Regulatory Compliance,Stakeholder Management,Presentation Skills,Microsoft Office

About Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

For information on Citi’s commitment to privacy, visit on.citi/privacy.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services
Founding Year: 1812

What you'll do

  • The Collections Support Analyst will perform business analysis and documentation of client reports and advices, while also managing project plans and acting as the project manager for follow-ups across various departments. They will serve as the primary liaison between key business stakeholders and technology, ensuring regulatory business requirements are met.

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Frequently Asked Questions

What does a Collections Support Analyst do at Citi?

As a Collections Support Analyst at Citi, you will: the Collections Support Analyst will perform business analysis and documentation of client reports and advices, while also managing project plans and acting as the project manager for follow-ups across various departments. They will serve as the primary liaison between key business stakeholders and technology, ensuring regulatory business requirements are met..

Why join Citi as a Collections Support Analyst?

Citi is a leading Financial Services company.

Is the Collections Support Analyst position at Citi remote?

The Collections Support Analyst position at Citi is based in Pune, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Collections Support Analyst position at Citi?

You can apply for the Collections Support Analyst position at Citi directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Citi on their website.