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Mandarin Verifications Specialist
full-time•London
About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Mandarin Verifications Specialist will focus on adjudicating cases based on knowledge of client specifications by applying thorough, analytical measures to ensuring cases are closed in accordance with the organizational service levels. The candidate must have excellent English and Mandarin proficiency level.
The candidate must be willing to WORK ONSITE in Vertis North, Quezon City, following a day shift schedule.
Duties and Responsibilities:
Utilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.
Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.
Proactively address inventory levels on a daily basis through coordination and communication with leadership.
Conduct research tasks for adverse news on various databases
Collect, analyze and evaluate research information on various databases
Demonstrate strong verbal and written communication skills when liaising with internal and external parties and communicate in a professional manner
Properly document all steps taken in the research process
Review all information and documents provided by clients and candidates carefully before initiating a new task
Manage research tasks with rapidly shifting priorities
Demonstrate good judgment when planning course of action and evaluating findings
Show a good understanding of clients’ requirements and execute service level agreements
Follow and implement company policy and procedures
Qualifications:
Proficiency in English and Mandarin (speaking, reading, writing)
Willing to work onsite in Vertis North, Quezon City following a day shift schedule
Bachelor’s degree holder, preferred
Fresh graduates are welcome to apply!
Excellent attention to detail
Receptive to coaching and feedback, focusing on building self-development area
Be a quick learner who can spot new opportunities with demonstrated initiative, diligence, and attentive to detail and accuracy
Be able to work effectively and efficiently under tight deadlines and manage projects independently whilst working as part of a wide and varied team
Be persistent, well organized and able to work under pressure
What you'll do
- The Mandarin Verifications Specialist will adjudicate cases based on client specifications and ensure cases are closed in accordance with service levels. Responsibilities include conducting research, maintaining accurate lead reporting, and communicating effectively with internal and external parties.
About Cisive
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in highly regulated industries—such as healthcare, financial services, and transportation. We catch what others miss, and we are dedicated to helping our clients effortlessly secure the right talent. As a global leader, Cisive empowers organizations to hire with confidence.
Through our PreCheck division, Cisive provides specialized background screening and credentialing solutions tailored for healthcare organizations, ensuring patient and workforce safety. Driver iQ, our transportation-focused division, delivers FMCSA-compliant screening and monitoring solutions that help carriers hire and retain the safest drivers on the road.
Unlike traditional background screening providers, Cisive takes a technology-first approach powered by advanced automation, human expertise, and compliance intelligence—all delivered through a scalable platform. Our solutions include continuous workforce monitoring, identity verification, criminal record screening, license monitoring, drug & health screening, and global background checks.
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Frequently Asked Questions
What does a Mandarin Verifications Specialist do at Cisive?
As a Mandarin Verifications Specialist at Cisive, you will: the Mandarin Verifications Specialist will adjudicate cases based on client specifications and ensure cases are closed in accordance with service levels. Responsibilities include conducting research, maintaining accurate lead reporting, and communicating effectively with internal and external parties..
Is the Mandarin Verifications Specialist position at Cisive remote?
The Mandarin Verifications Specialist position at Cisive is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Mandarin Verifications Specialist position at Cisive?
You can apply for the Mandarin Verifications Specialist position at Cisivedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.