Onsite position with working hours of Monday-Friday 8-4:30.
Position Description: Provides administrative and clerical support for Patient Support Services (PSS) departments.
Minimum Qualifications: Minimum 2 years of experience in administrative role, preferably healthcare related. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
- Takes primary responsibility for the creation and distribution of all printed communications related to PSS departments
- Assists with the coordination and execution of annual memorial and other program events.
- Maintains and updates bereavement and other PSS databases.
- Creates the Bereavement Tracking Forms prior to each IDT meeting and enters notes into the electronic health records.
- Works closely with grief counselors, chaplains, interns, and volunteers that assist in the program and mentors volunteers as needed.
- Maintains and updates community bereavement database.
- Responsible for collecting Military History Checklist from Social Workers and distributing military certificates to patients and families.
- Organizes and maintains bereavement educational and group meeting material. Orders content for bear bags and organizes children's grief materials.
- Coordinates and schedules groups and other appointments as requested by the Bereavement & Spiritual Care Manager.
- May be assigned special projects by the Chief Clinical Officer or the Executive Medical Director.
- Provides phone support and cross coverage for receptionists, clinical records assistant, and other administrative assistants as needed.
- Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
- Represents Circle of Life to the community in a positive manner.
- Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
- Performs other duties as assigned.