Data Logging Engineer-Staffing

Company Overview

Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

Job Summary and Responsibilities

The main function of Data Logging Engineer is to perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

• Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility
• Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers
• Strong on customer support as well as data analysis of logs, etc.
• Must be able to drive for issue resolution with other Engineering teams
• Initial analysis of Network KPI degradation to quantify and qualify the issue
• Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit
• Ensure the latest ticket status ticket status is provided to the customers
• Software and patch upgrades on network element to support feature testing and issue resolution verification
• Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed

Qualifications

• Bachelor’s Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment.
• Good knowledge of UNIX/LINUX operating systems
• Good Scripting skills using but not limited to Python, Shell or Perl
• Strong documentation skills, ability to communicate effectively, a major team player in a small but dynamic environment
• Strong knowledge of MS office tools like Excel, power point and Word.
• Good analytical skills to investigate and evaluate trending data for issue resolution
• Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus
• Good knowledge of trouble ticket and knowledge management systems
• Willing to work during night to accommodate debugging involving offshore R&D teams

Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.