Ciocca Management Company Inc logo
Automotive Service Business Development Agent - Call Center
full-timeYork

Summary

Location

York

Type

full-time

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About this role

Description

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!


Qualifications:

  • At least one previous customer service-related role
  • Strong computer and phone skills
  • Valid driver’s license and clean driving record
  • Bilingual a plus!

Responsibilities:

  • Answer customer calls and establish follows-up with sales/service appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.

What we offer:

  • $13.50 per hour plus bonus
  • Full Time - Monday through Friday with rotating Saturdays
  • PTO and holidays
  • 401(K) retirement plan with company matching
  • On the job training
  • The top insurance program in the industry including medical, dental, prescription and vision.
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service, wash

At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other facts

Tech stack
Customer Service,Computer Skills,Phone Skills,Bilingual,Sales,Service Appointments,Follow Up,Product Information

About Ciocca Management Company Inc

at Ciocca Toyota of Williamsport. We'll help you investigate the various financing options available and guide you through the application process. We have all sorts of great Toyota lease options to choose from and we work with a wide range of regional lenders to make sure applicants get competitive offers.

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Industry: Retail

What you'll do

  • The agent will answer customer calls and follow up with sales/service appointments. They will respond to inquiries via internet, phone, and live chat, providing initial product information and directing customers to appropriate resources.

Ready to join Ciocca Management Company Inc?

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Frequently Asked Questions

What does a Automotive Service Business Development Agent - Call Center do at Ciocca Management Company Inc?

As a Automotive Service Business Development Agent - Call Center at Ciocca Management Company Inc, you will: the agent will answer customer calls and follow up with sales/service appointments. They will respond to inquiries via internet, phone, and live chat, providing initial product information and directing customers to appropriate resources..

Why join Ciocca Management Company Inc as a Automotive Service Business Development Agent - Call Center?

Ciocca Management Company Inc is a leading Retail company.

Is the Automotive Service Business Development Agent - Call Center position at Ciocca Management Company Inc remote?

The Automotive Service Business Development Agent - Call Center position at Ciocca Management Company Inc is based in York, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Automotive Service Business Development Agent - Call Center position at Ciocca Management Company Inc?

You can apply for the Automotive Service Business Development Agent - Call Center position at Ciocca Management Company Inc directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ciocca Management Company Inc on their website.