About this role
・Job Title: Senior Unified Communications Engineer (Infrastructure)
・Client: Financial Services Company through Cinter Technology
・Working Location: New York, NY
・Working style: Onsite
・Employment Type: Full-time
・Salary: 100-110K / per year
・Benefit: Full benefits package
・Visa Support: No
・Working Hours: Business hours with off-hours/on-call support as needed
・Language: English
▶︎ Key Responsibilities:
- Design, implement, support, and maintain unified communications infrastructure in a mission-critical financial environment
- Manage and support telephony systems including desk phones, trading turrets, voicemail, voice recording, and video conferencing systems
- Administer and support Cisco Unified Communications Manager (CUCM) and IPC Unigy trading turret systems
- Support voice gateways, SIP trunks, PRIs, FXS/FXO, POTS, and hoot & holler lines
- Ensure maximum system uptime to support real-time trading operations
- Act as the final escalation point for Service Desk on telecom-related issues
- Manage telecom vendors, circuit ordering, provisioning, and inventory tracking
- Lead and manage telecom and UC-related projects from planning through execution
- Create and maintain technical documentation, diagrams, and network designs
- Perform on-site support including rack installation, cabling, and telecom wiring
- Provide off-hours, on-call, and remote support as required
- Travel between New York and New Jersey offices as needed
▶︎ The right candidate will possess:
Strong ownership mindset in supporting mission-critical trading environments
Ability to troubleshoot complex voice and UC issues under pressure
Excellent communication skills to work with business, vendors, and IT teams
Structured and methodical approach to problem solving and testing
Flexibility to support after-hours incidents and urgent trading needs
▶︎ Required Qualifications & Skills:
Bachelor’s degree in Engineering, Computer Science, or equivalent experience
10+ years of experience supporting telephony and unified communications systems
Hands-on experience with Cisco CUCM and IPC Unigy
Strong understanding of VoIP and telephony protocols (SIP, H.323, MGCP, SCCP)
Experience with Cisco IOS (Voice Gateways, switching)
Knowledge of PBX, dial plans, QoS, and voice infrastructure design
Experience supporting leased lines, SIP trunks, PRIs, and telecom provisioning
Familiarity with Linux and Windows operating systems
Basic scripting and automation skills
Experience in financial services or trading environments is highly preferred
Other facts
About Cinter Technology Services
Leading the Way in Integrated Technology Solutions
Since 2013, Cinter Technology has been partnering with our clients to deliver advanced integrated technology solutions, driving growth and efficiency across various sectors through innovation and expertise.
Our Key Services:
Our cutting-edge Networking Services for seamless connectivity and high performance, including #NetworkingSolutions and #HighSpeedNetworks.
We partner to provide cloud services that support migration, management, and optimization, enabling efficient scaling. Explore #CloudComputing, #CloudMigration, and #ScalableSolutions.
We provide comprehensive Cybersecurity solutions to safeguard data, ensuring integrity and compliance. Focus on #Cybersecurity, #DataProtection, and #ThreatManagement.
Our IT Infrastructure services cover assessment, design, deployment, and management for a resilient and reliable IT environment. Discover #ITInfrastructure, #InfrastructureDesign, and #EnterpriseIT.
Our RFID solutions enhance asset tracking, inventory management, and logistics. Learn about #RFIDTechnology, #AssetTracking, and #InventoryManagement.
Virtual Desktop Infrastructure (VDI) and virtual drive solutions offer secure, scalable desktop management for better remote access and productivity. Embrace #VDI, #DesktopVirtualization, and #RemoteWork.
Our help desk resolves technical issues promptly, ensuring minimal downtime and maximum productivity. Benefit from #HelpDeskService and #TechSupport.
Why Choose Us?
Expertise: Certified professionals with a proven track record.
Innovation: Cutting-edge tools and methodologies.
Client-Centric: Tailored solutions for your specific needs.
Quality: Adherence to the highest performance standards.
Cinter Technology is your partner in innovation. Visit our website at technology.cinter.net or contact us to enhance your technology solutions. Let’s build a smarter, more efficient future together.
What you'll do
- The Senior Unified Communications Engineer will design, implement, support, and maintain unified communications infrastructure in a financial environment. Responsibilities include managing telephony systems and ensuring maximum system uptime for real-time trading operations.
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