About this role
Hours: 2 12-hr shifts per week 7:00pm-7:30am and every third weekend. Eligible for $1.50 shift differential.
JOB RESPONSIBILITIES
Handle calls for all Cincinnati Children’s facilities, (Burnet, Liberty, and Urgent Care locations).
Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow.
Communicate information relating to incoming patients arriving at any of CCHMC's 7 campus'. Coordinate activation requests for medical/trauma response teams as well as other house wide activations.
Monitor entrances to the trauma bay as well as helipad views for both Burnet and Liberty Campuses.
Update staff on patient ETA.
Serve as the Emergency Department liaison to EMS units.
Manage referral and hospital transfer calls from community providers.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
Primary Location
Offices at Vernon Place
Schedule
Part time
Shift
Night (United States of America)
Department
Statline
Employee Status
Regular
FTE
0.6
Weekly Hours
24
Expected Starting Pay Range
Annualized pay may vary based on FTE status
$18.16 - $22.25
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Other facts
About Cincinnati Children's
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions. It is the Department of Pediatrics at the University of Cincinnati College of Medicine and trains more than 600 residents and clinical fellows each year. Cincinnati Children’s is a force in pediatric research and offers some of the best research-based education and training programs in the nation.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
What you'll do
- The operator handles calls for all Cincinnati Children’s facilities, coordinating patient flow by collaborating with clinical, admitting information systems, and environmental services staff. This role also involves coordinating activations for medical/trauma response teams and serving as the Emergency Department liaison to EMS units.
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