Primary Responsibilities

• Provide oversight for the Quality, Safety, Education and regulatory needs of the entire SOC with autonomy to drive execution of necessary initiatives to continue to advance the SOC

• Manage reference lab client service models to support the scope of the fledgling organization of us as a professional reference lab. 

• Maintain relationships with Marketing, Legal and other organization resources to uphold CCHMC standards

• Identify team needs to support and manage client access to the EpicCarelink portal for clinical lab testing as well as the digital path face of the laboratory services

• Spearhead and drive clinical trials fast to market approach to get contracts set, reviewed and signed in order to compete with other established laboratory services

• Build the revenue stream for client work through effective processes and roles, now and as the future dictates.

Additional Responsibilities and Scope of Work

• Strategic Management - Collaborate with departmental leadership on long- and short-term strategic planning in alignment with organizational priorities. Supports and implements operating priorities through targeted, innovative and responsive solutions. Acts together with senior leadership as a champion for positive organizational culture and quality of work life. Partners with departmental leadership to ensure appropriate financial management and stewardship.

• Operations Management - Ensure processes are in place to support a complex system of laboratories providing immediate, complex and novel testing in support of in-patient, outpatient and external client business. Ensure Laboratory processes are in support of accurate and timely testing with appropriate human, physical and technical resources. Develop operational management reports reflecting work volume, staff utilization, equipment utilization, and turnaround time reporting. Project planning to support/improve lab operations including people planning, space planning, and capital equipment planning. Tactically implement decisions to support the strategic plan of the clinical laboratories. Inform personnel of policy changes developed by administration and implement these changes.

• People Planning - Conduct ongoing evaluation and mentoring of direct reports including effective, clear and timely performance evaluation and active succession planning. Oversee performance management for indirect reports. Ensure direct and indirect reports are properly trained to perform job functions. Ensure departmental and Medical Center initiatives, priorities, standards and policies are effectively communicated and understood by direct and indirect reports. Provide staff with clear, actionable goals and timely, direct feedback related to attainment of those goals through the reporting period. Assist staff in understanding how their positions support and contribute to the mission, vision and strategies of the Medical Center.  Coordinate personnel foundational activities across the site of care, including job description coordination, standard onboarding practices, retention and recruiting strategies and staff education.

• Regulatory & Compliance - Sustain a working understanding of regulatory requirements and accreditation standards. Evaluate area of responsibility for compliance with regulatory and accreditation standards. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate in the development of corrective action plans to guide needed and sustainable improvements. Ensure that compliance and readiness plan are current. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status and actions. Track laws, regulations and standards that may affect practices and policies. Work with direct reports to ensure needed changes are made by the effective date of any change(s) in requirements.

• Fiscal Accountability - Develop, evaluate and manage annual fiscal operating and capital equipment budgets.  Evaluate and manage operating revenue/expense variances monthly and communicate appropriately.  May use research and/or analysis to maximize efficiency and/or profitability.  Develop and maintain a working relationship with appropriate individuals.

• Process Improvement - Participate in improving/assuring organizational and/or departmental performance/quality through recommending areas or approaches for improvement activities, performing new procedures, collecting data and/or providing input to department discussions. Anticipate and actively identify and recommend areas for process/system improvement. Will work with appropriate personnel to implement agreed upon changes. Participates in the evaluation of improvement initiatives/activities. 

To provide planning and oversight of regulatory, quality and foundational standards and requirements in a complex clinical laboratory system.

JOB QUALIFICATIONS

• Bachelor’s degree in laboratory sciences or related field (Chemical or Biological Science)

• 8+ years technical experience in a related laboratory setting

• Current clinical registry (ASCP or equivalent)

• Leadership or management experience 

• Knowledge of CAP, Joint Commission, CMS/CLIA and FDA regulations

PREFERRED QUALIFICATIONS

• Master's degree in a related field

• Laboratory management experience within a complex clinical laboratory setting

• Certification by national laboratory accrediting agency

Primary Location

Schedule

Shift

Department

Employee Status

FTE

Weekly Hours

Expected Starting Pay Range

Annualized pay may vary based on FTE status

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability