JOB RESPONSIBILITIES
Equipment and Supplies- Assemble or deliver adaptive equipment and related components. Perform cleaning and maintenance as necessary and directed. Suggest appropriate accessories and recommend design changes to meet the patient's special needs. Gathers information, perform calculations and provide routine and non-routine repairs and maintenance of custom equipment, their components, and/or supplies.
Customer Service- Interact with customers in a courteous, attentive and conscientious manner. Instruct patients, families and caregivers in the use and maintenance of prescription equipment and supplies. Make recommendations on the proper fitting and adaptations as necessary to meet the patient's special needs.
Reporting- Provide routine and non-routine reports as required by Home Care policy and procedure.
Performance Improvement- Perform quality and safety checks to ensure equipment or supplies are safe and meet desired standards. Develop knowledge and professional skills through cross training, literature and attendance at department meetings. Participate in improving organizational performance through recommending areas or approaches for discussions.
Fiscal Responsibility- Demonstrates an understanding of the cost management process, and the impact of this process on the department. Serve as a liaison with CSR's for charge entry. Possesses and maintains a comprehensive knowledge base of all Medicaid and third-party payers guidelines for reimbursement.
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in the assembly AND maintenance of Home Medical/Rehabilitation Equipment
Primary Location
South Campus
Schedule
Full time
Shift
Day (United States of America)
Department
HME
Employee Status
Regular
FTE
1
Weekly Hours
40
Expected Starting Pay Range
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions. It is the Department of Pediatrics at the University of Cincinnati College of Medicine and trains more than 600 residents and clinical fellows each year. Cincinnati Children’s is a force in pediatric research and offers some of the best research-based education and training programs in the nation.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
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