JOB RESPONSIBILITIES

• Patient and Room Preparation- Support clinician in room preparation, patient preparation for appointments, and patient care activities within scope of practice. May clean and maintain equipment, order inventory, and restock supplies. May perform procedures, collect data, analyze data, and inform clinical decisions regarding patient care, including initial screening, assessment, diagnosis, prognosis, care and reassessment. Ensures work areas are organized and safe. May respond and follow up with referrals and inquiries from patient families, efficiently and effectively resolving issues.

• Data Management- Maintain, monitor, organize, input, and/or ensure integrity of data and/or records. May audit data as necessary to ensure accuracy. Generate reports as needed and disseminate to appropriate individuals. May improve/maintain processes, operations, and/or performance using available data or assist in this process. May provide data collection, input, mining, and/or analysis. Respond to, process, and/or track all related requests. May assist in automating existing processes or recommend changes to management.

• Administrative Support- Perform various administrative functions of departmental operations while providing daily support on operational issues. Follow divisional documentation procedures. Request and orders office supplies or other miscellaneous items. Sort and distribute mail. Schedule meetings for appropriate staff and prepares/documents/scans, labels, photocopies, etc. Organize and maintain file/record system. May enter and/or analyze data. Ensure department staff has necessary documents for maintaining calendars, meetings, travel, etc. Make travel arrangements if necessary. Provide assistance for recruitment activities when needed. Completes special projects as requested. May perform cross-functional duties with related positions when needed. Function as department resource.

• Compliance - Patient Services Staff- Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMC's processes and compliance with CMS standards and freely communicate safety and compliance concerns to team members.

• Patient Care - Age Specific and Culturally Inclusive- Consistently support the integration of age specific and culturally inclusive concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.

To provide assistance with patient related activities within a clinical discipline.

JOB QUALIFICATIONS

• High school diploma or equivalent

• No directly related experience

• Audiology Aide License by the State of Ohio, where applicable

Primary Location

Schedule

Shift

Department

Employee Status

FTE

Weekly Hours

Expected Starting Pay Range

Annualized pay may vary based on FTE status

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability