About this role
Telemarketing Officer
PRINCIPLE ACCOUNTABILITIES
•Achieve sales target including cross-sell target of all assigned products.
•Maintain good relationship with customers and high standard of service quality at all times.
•Cold call the leads given by Team Sales Manager effectively.
•Handle customer enquiries diligently and efficiently.
•Identify, solicit and maintain new customer and referral base.
•Comply strictly to CIMB bank’s policies, including all compliance procedures and guidelines.
QUALIFICATION & EXPERIENCE
•Academic Qualifications: Preferably degree / diploma, credit in SPM -English, Bahasa Malaysia and Mathematics.
•Experience:
Relevant sales experience is preferred but not essential.
Age below 35 years old.
Demonstrate sales performance excellence and possess strong passion for sales.
Other facts
About CIMB Group Malaysia
CIMB Group is a leading focused ASEAN bank and one of the region’s foremost corporate advisors. It is also a world leader in Islamic finance. The Group is headquartered in Kuala Lumpur, Malaysia, and offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. It is the fifth largest banking group by assets in ASEAN and, as at the end of March 2022, had around 33,000 staff and over 18 million customers.
What you'll do
- The Telemarketing Consultant is responsible for achieving sales targets and maintaining customer relationships. They will also handle customer inquiries and comply with bank policies.
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