About this role
This role is responsible for supporting internal and external customers to ensure the accurate and timely execution of inward and outward payments. It investigates outstanding payments, accurately identifies and resolves discrepancies, and ensures all payment-related queries are managed efficiently. It facilitates prompt issue resolution within the stipulated timeline while maintaining service excellence.
Other facts
About CIMB Group Malaysia
CIMB Group is a leading focused ASEAN bank and one of the region’s foremost corporate advisors. It is also a world leader in Islamic finance. The Group is headquartered in Kuala Lumpur, Malaysia, and offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. It is the fifth largest banking group by assets in ASEAN and, as at the end of March 2022, had around 33,000 staff and over 18 million customers.
What you'll do
- This role supports internal and external customers to ensure accurate and timely execution of payments. It also investigates outstanding payments and resolves discrepancies efficiently.
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