Job Description Summary

The Senior Director, Pharma Contracting, Business Development & Account Management provides enterprise leadership in strategy, client management, and innovation across pharma partnerships. This role leads a team responsible for developing and executing strategies that strengthen client renewal and retention, create innovative solutions, and drive sustainable growth. The position collaborates with internal and external stakeholders to ensure expectations are consistently exceeded, while guiding multiple departments to identify new opportunities and support organizational change.

 

This leader will shape and execute pharma client management and innovation strategies, overseeing business development and account management services across the portfolio. The position drives interdepartmental alignment, leads teams toward achieving client satisfaction and strategic growth targets, and supports contracting initiatives and long‑term client retention. The Senior Director also manages new business development within their existing book of business and guides the team in identifying and implementing innovative solutions.

 

ESSENTIAL FUNCTIONS

• Guide and advise on strategic product opportunities to ensure growth across Accredo and CuraScript SD portfolios as subject matter expert driving towards value creation
• Spends a significant amount of time negotiating internally and externally leveraging an enterprise mindset to address key client & market opportunities to innovate
• Identifies and creates a pathway to year over year value for key strategic clients
• Spends time developing talent across the team with a goal of developing future leaders
• Helps team prioritize and focus on key market dynamics and opportunities that drive value
• Builds and maintains executive level relationships with pharma partners and internal stakeholders
• Establishes long-term strategies for manufacturers & key therapeutic focus areas to drive value
• Partners across Evernorth to support strategic complex initiatives
• Has a passion for the specialty pharmacy business and views challenges as opportunities to enhance the process and challenge the status quo
• Partner with leadership on strategic goals and emerging trends
• Analyze and recommend potential opportunities, leveraging detailed financial analysis, and emerging specialty trends
• Communicate complex material succinctly and effectively to multiple audiences
• Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for innovation 
• Represent Accredo/CuraScript SD at industry events and conferences as required.
• Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis
• Work collaboratively with management team to provide career development opportunities, evaluate performance and provide feedback to promote employee growth and retention
• Assists Managing Director in managing profit, revenue, and margin for assigned clients
• Assists Managing Director in developing strategic work plan goals to include, but not limited to, gross margin, client retention, renewal, and novel growth opportunities
• Work cross functionally and at multiple levels both internally and externally with key stakeholders

 

 

QUALIFICATIONS

• PharmD or 10+ years of professional experience & bachelor’s degree in related field (pharma contracting, analytics, formulary development, product development, business development, pharma strategy).
• Experience leading or managing people preferred, including leading cross-functional groups.
• Pharma negotiation experience.
• Pharma contracting experience.
• Thorough understanding of industry financials and market dynamics.
• Proven experience mentoring and coaching others, both cross-functionally or directly.
• Strong problem-solving and business analysis skills. 
• Naturally inquisitive with a desire to solve problems and dig into detailed analysis.
• Experience working cross-functionally and promoting collaborative partnerships to drive results.
• Proven ability to communicate effectively to various audiences/levels including leadership through various mediums.
• Ability to take a complex product/financial/pricing issue(s)/problem(s) and deconstruct it into a concise, impactful message(s).
• Ability to present and convey material both formally and informally to all levels of the organization.
• High-level of confidence, integrity, enthusiasm, and executive presence.
• Comfortable working with complex data sets and queries.
• Demonstrated ability to prioritize and manage workload and meet project deadlines.
• Interest and ability in mentoring other team members as applicable.
• Strong MS Office, web conferencing, AI, and internal communication software experience.
• Detail oriented and organized.
• Travel is anticipated up to 30% of the time for business meetings and industry events.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.