About this role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As an integral member of Simplii Financials’ Digital Sales & Distribution team reporting to the Director, Personalization and Optimization, the Senior Manager, Digital Expansion, Digital Sales and Distribution is responsible for contributing to projects that impact the business through in-depth analysis, relationship management and content moderation and project coordination. The Senior Manager accelerates performance across our Simplii Financial sales and services teams, work closely with cross functional teams and key stakeholders. The role applies professional, analytical and communication skills to elevate the momentum and execution with scale of strategic priorities through training with a focus on delivering an exceptional client and employee experience.
At Simplii we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Product backlog - Maintain and prioritize the Digital Sales & Distribution product backlog by collaborating with stakeholders, leveraging analytics, and incorporating client feedback to deliver iterative fintech product enhancements that address client needs and achieve business objectives. Create user stories and collaborate on product requirements in a collaborative fashion with business system analysts, design, editorial, project managers, technical consultants and various members of the product team. Monitor project scope, schedule, budget, and releases, and support in creating the best ROI on the development effort with the project manager and technical leads.
Project delivery - Lead work packages with complex requirements, elicit cooperation from multiple stakeholders, manage competing priorities to deliver projects and initiatives within scope, on time and within budget. Perform business analysis, document current and future state processes. Prepare presentation material and communications. You will work with partner groups to plan, implement, and measure outcomes using business KPIs to support frontline teams.
Stakeholder management - Be a trusted credible advisor and collaborate with leadership teams at all levels, including executives. Maintain professional networks with multiple partners, communicate proactively to plan and organize work across stakeholders.
Storytelling: As part of your responsibilities, you will present backlog items and strategic intiatives to leadership stakeholders, articulating a clear vision and compelling storyline to drive alignment and support. You will develop and deliver executive-level presentations that effectively communicate priorities, progress, and recommendations in line with organizational goals. Additionally, you will facilitate discussions with leadership, address feedback, and incorporate insights to refine backlog items and ensure that strategic objectives are consistently met.
Who you are
You can demonstrate 5 to 8 years of work experience in product management and digital product leadership, preferably within financial services or a related industry. It’s an asset if you have experience with martech platforms such as: Braze, Salesforce Marketing Cloud and Adobe Experience Platform.
You can demonstrate 5 to 8 years of work experience translating business objectives into technical requirements and effectively communicate solutions to technology teams for successful implementation. It’s an asset if you have working knowledge of SQL, HTML coding.
You demonstrate strong interpersonal and communication skills to secure commitment and support from stakeholders including executive-level initiatives and projects, articulate ideas in detailed business cases and proposals.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St., 4thEmployment Type
RegularWeekly Hours
37.5Skills
Accessibility Standards, Digital Content, Group Problem Solving, Leadership, Persona Creation, Researching, User Behavior, User Experience (UX), User Interface (UI) Design, WireframingOther facts
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
What you'll do
- The Senior Manager is responsible for contributing to projects that impact the business through analysis, relationship management, and project coordination. They will lead work packages, manage project delivery, and collaborate with stakeholders to ensure successful outcomes.
Ready to join CIBC?
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