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Senior Infrastructure Support Engineer
full-timeChicago$115k - $135k

Summary

Location

Chicago

Salary

$115k - $135k

Type

full-time

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About this role

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

This role demands strong experience with Windows servers, co-located data centers, and Azure Cloud platforms. You will develop and deploy servers, support daily operations, and protect data and system integrity. The position provides back-end IT support for key business and development teams. You will lead infrastructure modernization, drive cloud adoption, automate processes, and manage core systems, working with cross-functional teams to ensure secure and scalable infrastructure.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

What You’ll Be Doing

  • Manage Microsoft, Linux, VMware, and Azure resources

  • Install and configure Windows servers

  • Support users and ensure reliable server performance

  • Oversee virtualization (VMware Server/ESX)

  • Maintain on-premises and cloud infrastructure

  • Apply expertise in Application Insights, Azure services, Databricks  and DevOps

  • Provide technical support and resolve server-related issues

  • Debug and maintain Windows programs for end users

  • Review backups, error logs, and resolve system errors

  • Monitor and optimize performance, set proactive alerts

  • Maintain system security and address vulnerabilities

  • Ensure compliance with IT standards and policies

  • Participate in troubleshooting, on-call, and after-hours support

How You'll Succeed

  • Use troubleshooting and technical skills to resolve issues and ensure compliance with standards

  • Think critically to improve solutions and challenge existing processes

  • Communicate technical issues clearly to diverse stakeholders

  • Apply analytical, detail-oriented, and problem-solving skills

  • Collaborate effectively to support team success and growth

  • Build strong relationships, lead discussions, and drive problem resolution

Who You Are

  • You demonstrate 8 years of experience in Windows administration and at least 2 years working with Azure. You are known for your flexibility, reliability, and collaborative approach.

  • Skilled in Windows/Linux administration and virtualization (VMware)

  • Azure certification preferred; experience with Azure, Windows Server, and DevOps

  • Familiar with monitoring tools and backup/disaster recovery- Rubrik, Azure backup vault

  • Automation: Terraform, Ansible, PowerShell/Bash scripting.

  • Strong troubleshooting, critical thinking, and documentation skills

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $115,000- $135,000 based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St, 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Group Policy, Microsoft Azure Administration, Server Administration, VMware ESXi, VMware Server, Windows System Administration

Other facts

Tech stack
Windows Administration,Azure,Linux Administration,VMware,Application Insights,Databricks,DevOps,Troubleshooting,Critical Thinking,Documentation,Automation,PowerShell,Bash Scripting,Monitoring Tools,Backup,Disaster Recovery

About CIBC

CIBC is here to help all our clients reach their goals.

We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.

With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.

This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.

La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.

Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.

Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.

Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking

What you'll do

  • The Senior Infrastructure Support Engineer will manage and support Microsoft, Linux, VMware, and Azure resources, ensuring reliable server performance and overseeing virtualization. This role also involves leading infrastructure modernization, driving cloud adoption, and providing technical support for key business and development teams.

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Frequently Asked Questions

What does CIBC pay for a Senior Infrastructure Support Engineer?

CIBC offers a competitive compensation package for the Senior Infrastructure Support Engineer role. The salary range is USD 115k - 135k per year. Apply through Clera to learn more about the full compensation details.

What does a Senior Infrastructure Support Engineer do at CIBC?

As a Senior Infrastructure Support Engineer at CIBC, you will: the Senior Infrastructure Support Engineer will manage and support Microsoft, Linux, VMware, and Azure resources, ensuring reliable server performance and overseeing virtualization. This role also involves leading infrastructure modernization, driving cloud adoption, and providing technical support for key business and development teams..

Why join CIBC as a Senior Infrastructure Support Engineer?

CIBC is a leading Banking company. The Senior Infrastructure Support Engineer role offers competitive compensation.

Is the Senior Infrastructure Support Engineer position at CIBC remote?

The Senior Infrastructure Support Engineer position at CIBC is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Infrastructure Support Engineer position at CIBC?

You can apply for the Senior Infrastructure Support Engineer position at CIBC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about CIBC on their website.