JOB SUMMARY

Assists departmental management by overseeing day-to-day operations as well as providing directions to all Food & Beverage staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides guest service training and departmental orientation for new Team Members.
• Works with manager to provide on-going training for all Team Members.
• Monitors the day-to-day activities of the department(s) as subject to established company policies.
• Reviews the work activities of subordinate Team Members to ensure that work is being performed within the standards established by management.
• Assists manager in reviewing activities in all reporting areas to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
• Coordinates with other food & beverage supervisors and food & beverage managers on work schedules, ordering of food, and par levels.
• Delegates duties and responsibilities to food & beverage personnel based on operational needs to ensure adequate coverage.
• Oversees side work responsibilities and opening and closing duties.
• Ensure that the dining room is set up and ready for service.
• Assists with set-up and breakdown for private events.
• Acts as a liaison with external agencies and/or company leadership as needed or requested.

#ColonialDowns

REQUIRED SKILLS AND ABILITIES

• Demonstrated leadership skills.
• Excellent verbal and written communication skills.
• Excellent guest service and interpersonal skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Digital literacy in computer programs relating to the food & beverage department.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Three to five years of progressive experience in a food and beverage environment preferred.
• Other combinations of education and experience may be considered.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand for the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, flashing lights, and smoke, depending on the assigned station and guest volume.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.