Churchill Downs Incorporated logo
Manager, Guest Services
full-timeNew Orleans

Summary

Location

New Orleans

Type

full-time

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About this role

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

JOB SUMMARY

Responsible for preparing both jockey and horse for racing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Must do the saddling and unsaddling of the horses for each race. 
  • Responsible for cleanliness and neatness of assigned areas.
  • Responsible for maintaining various jockey equipment and assisting jockeys with tack.
  • Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

 Must be 21 years or older. Must be able to obtain a Racing License from Louisiana Racing Commission.

EDUCATION AND EXPERIENCE

Must have knowledge of thoroughbred racing, previous valet skills required.  Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, and climbing.  Must be able to lift and carry up to 50 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Other facts

Tech stack
Thoroughbred Racing,Valet Skills,Cleanliness,Jockey Equipment Maintenance,Physical Stamina,Lifting,Walking,Bending,Climbing

About Churchill Downs Incorporated

Churchill Downs Incorporated (“CDI”) has been creating extraordinary entertainment experiences for nearly 150 years, beginning with the company’s most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties.

To learn more about CDI and its family of properties, visit: https://www.churchilldownsincorporated.com/

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Entertainment Providers

What you'll do

  • Responsible for preparing both jockey and horse for racing, including saddling and unsaddling horses for each race. Maintain cleanliness of assigned areas and assist jockeys with equipment.

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Frequently Asked Questions

What does a Manager, Guest Services do at Churchill Downs Incorporated?

As a Manager, Guest Services at Churchill Downs Incorporated, you will: responsible for preparing both jockey and horse for racing, including saddling and unsaddling horses for each race. Maintain cleanliness of assigned areas and assist jockeys with equipment..

Why join Churchill Downs Incorporated as a Manager, Guest Services?

Churchill Downs Incorporated is a leading Entertainment Providers company.

Is the Manager, Guest Services position at Churchill Downs Incorporated remote?

The Manager, Guest Services position at Churchill Downs Incorporated is based in New Orleans, Louisiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Manager, Guest Services position at Churchill Downs Incorporated?

You can apply for the Manager, Guest Services position at Churchill Downs Incorporated directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Churchill Downs Incorporated on their website.