JOB SUMMARY

Responsible for food preparation in accordance with departmental standards, greeting and attending guests in the dining area, cash handling, and serves food.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets each guest upon arrival; receives cash, credit cards, or comps from customers as payment. Also, follows through on cashier ordering process to ensure our standards for order taking are met and create a great guest experience.
• When working the cash register obtains cash from Main Bank and sets up cash drawer prior to shift (must be ready 10 minutes prior to appointed time).
• When working the front ensures shift is set up for success such as cashier supplies (register tape, pens, cookies, cups, and any other paper supplies).
• Ensures accuracy in computing bill on cash register; makes correct change and issues receipt.
• Closes register at end of each shift to include counting down drawer and completing necessary paperwork.
• Returns cash to the main bank.
• Assures assigned section or position is ready for service prior to opening shift.
• Ensures quality service standards are followed; uses cost control measures (i.e. napkins, condiments, scoops, scales, and utensils, etc.).
• Works varying positions throughout the shift: cooking, cashiering, serving, bussing, and dishwashing.
• Adheres to established policies and procedures regarding customer service standards and sequence of service standards.

#Colonialdowns

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Knowledge of gaming operations, rules, and regulations.
• Ability to multi-task.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• One to three years of related experience and/or training in related field.
• Other combinations of education and experience may be considered.
• Must obtain and maintain Serv-Safe certification.
• Must obtain and maintain a valid racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand for the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and guest volume.