JOB SUMMARY

The Cage Cashier/Player Services Rep is responsible for the redemption of tickets/vouchers, redemption of chips, performing Check Cashing/Cash Advance transactions for guests and assuring that guest have a favorable gaming experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed. Making exchanges with vault.
• Verifying and documenting personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for customer relations. Ensure safety and security of employees and customers.
• Fill-in as a Main Banker when necessary.
• Issue player cards for new and existing accounts

• Redeem points from accounts for patrons for cash or prizes.

• Other duties as assigned 

REQUIRED SKILLS AND ABILITIES

• Available to work when needed, including weekends, holidays, and nights.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent required.
• 6 months cashiering or banking experience preferred.
• Must be able to obtain license to work at facility from regulatory body.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.