JOB SUMMARY

As a Bartender, you will be responsible for providing excellent customer service to our casino and lounge guests as they enjoy our selection of drinks and cocktails. You will be required to mix drinks accurately and efficiently while ensuring that all guests have a safe and enjoyable experience. You will also be responsible for keeping the bar clean and organized and helping to ensure that the bar is always stocked adequately. We are looking for someone with excellent customer service skills, a good knowledge of beverages and cocktails, and the ability to work in a fast-paced environment.  Performs additional job duties as assigned by Beverage Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Communicates with guests in a cordial and approachable manner with a smile, always.  Expedites large quantities of drinks efficiently and accurately during club hours, in addition to serving multiple guests at the same time. 
• Keeps bar top clean, ashtrays emptied, picks-up all trash and empties beer bottles. Prepares fresh fruit garnishes, juices, syrups and mixers from scratch, stocks bar at start of shift, and breaks down and cleans bar at close. 
• Verifies the legal age of all guests that appear to be under the age of 30.   All beverage orders are “cash and carry” at the bars and on the Casino floor.  Ensures payment collection for each drink or round of drinks when ordered. Only exception being inside restaurants, where alcohol purchases are added to the guest’s check, and the total is paid at end of meal. (In this circumstance, it is the Bartenders responsibility to ensure all beverages have been added to the proper guest check.)
• Responsible for a bank to receive payment from and give change to guests and Cocktail/Beverage Servers.
• Verifies alcohol inventory in the liquor cabinet is accurate at start of shift, and properly requests replacement alcohol bottles, through Bar Requisition Sheet at end of shift.  Responsible for all monies owed and paying all outstanding debts, as well as void orders.  Assists with special projects as directed by the Supervisor including, monthly meetings, special banquets, concerts, and special guests.  Ensures proper set-up of bar tops including matches, ashtrays, beverage napkins, stir sticks, sword pics, garnish trays with ice, and garnishes.  Reports any problems or concerns to immediate supervisor.
•  Maintains knowledge of all drinks, recipes, and beer items available, the price of each, and how drinks are garnished.
• Responsible for taking scheduled breaks on time and in accordance with co-workers.  Responsible to cash tips in, on their own time (during breaks or after clocking out). Always reports to work in a clean uniform. 
• No eating, smoking, or chewing gum on the floor or behind the bar.
• Performs other duties as assigned to support the efficient operation of the department.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

EDUCATION AND EXPERIENCE

• High School Diploma or GED equivalent required.
• Gaming, Casino or hospitality experience preferred.
• Must be at least eighteen (21) years of age.
• Bartender Training and/or Previous Bartender Experience.
• OR equivalent combination of education and experience.
• Must be able to stand for longer than 8 hours.
• The ability to lift, push and pull up to 50 pounds.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

     Valid Driver’s License with a minimum of three (3) years driving experience.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee may also be required to lift, push, and pull up to 50lbs.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.