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[Chubb Life] Director, Agency Development management
full-timeHà Nội

Summary

Location

Hà Nội

Type

full-time

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About this role

1. Strategic Execution (25%)

  • Translate Company Vision & Mission into Action:

    • Break down AVP, AMD directives into regional goals by week/month: APE, active advisor count, new recruits.

    • Cascade these goals to Managers via monthly business planning meetings.

  • Lead Quarterly Territory Reviews:

    • Organize and chair Territory Business Review (TBR) meetings with 7 Managers.

    • Present each Manager’s actual vs. target performance (APE, Activation, EHC, Dropout).

    • Use Smart Agency dashboards to pinpoint weak zones and deploy correction plans.

  • Drive Campaign Implementation:

    • Assign Champion Hubb/AVP campaigns to specific Managers with timelines and KPIs.

    • Monitor local campaign execution (e.g. AVP presentation, brand videos, agent storytelling).

    • Ensure that client experience and branding activities are embedded in team meetings.

  • Frontline Business Quality Control:

    • Ensure all sales activities conducted by the team comply with internal quality standards and regulatory requirements.

    • Coordinate with compliance, underwriting, and operations teams to resolve quality-related issues quickly and effectively.

    • Support initiatives that enhance the sales quality (K2/P13)

 

2. Manager Development: (25%)

  • Manager Recruitment:

    • Build relationship, setting appointment to attract candidate for manager

    • Identify and recruit new manager through direct referrals, recruitment sessions, and collaboration with existing team members

  • Capability Reviews & IDPs:

    • Hold monthly 1-on-1 capability review sessions with each Manager.

    • Identify low-performing Managers and design 90-day Improvement Plans (e.g. recruitment turnaround, team rebuilding).

  • Onboarding New Managers:

    • Lead induction sessions for newly promoted Managers (structure, KPIs, onboarding checklist).

    • Assign senior Manager “buddies” to mentor new leaders in their first 2 months.

  • Facilitate Learning Forums:

    • Chair monthly “Best Practice Exchange” or “Sales Playbook Clinics” with all Managers.

    • Invite top ALs to share proven practices in coaching, recruitment interviews, or closing techniques.

 

3. Business Oversight (25%)

  • Field Operations Monitoring:

    • Conduct 2 field visits/month to review team meetings, observe agent coaching sessions.

    • Audit AL team structure: % activation, onboarding hygiene, lead utilization, tool adoption.

  • Recruitment & Manpower:

    • Ensure recruitment plan yields 3 new ALs/Manager/month; review weekly recruitment funnel.

    • Monitor onboarding ratio (Target: 30 active agents per Manager) and highlight red-flag zones.

  • Handle Escalations:

    • Support Managers in resolving difficult cases: agent disputes, code terminations, or compliance issues.

    • Liaise with AVP, AMD, DS, ICD, or HR on cross-functional blockers or structural decisions.

 

4. Cultural Engagement & Leadership (25%)

  • Promote AVP Spirit:

    • Integrate AVP themes into every team communication: freedom, ethics, professionalism.

    • Reinforce messaging through storytelling, agent spotlight videos, and success case sharing.

  • Plan Regional Engagement Activities:

    • Run quarterly “Recognition Days” for top advisors/ALs (based on APE or Recruitment).

    • Launch seasonal office contests (e.g., “Freedom Growth Sprint” or “Recruit Like a Leader”).

  • Be a Visible Leader:

    • Post weekly updates or shoutouts on internal groups (Zalo, Workplace, Email).

    • Show presence at onboarding, events, and field visits to lead by example and build trust.

Other facts

Tech stack
Strategic Execution,Manager Development,Business Oversight,Cultural Engagement,Leadership,Recruitment,Performance Monitoring,Quality Control,Coaching,Mentoring,Campaign Implementation,Field Operations,Team Building,Compliance,Engagement Activities,Communication

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility.

安達為全球領先的保險公司,業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市(紐約證券交易所:CB),為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室,全球僱員人數約40,000名。

安達人壽是安達旗下負責國際人壽保險的分部。於亞洲,安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場,並在中國設有合資企業。安達人壽自1976年踏足香港,並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求,安達人壽香港(安達人壽保險有限公司)透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Insurance

What you'll do

  • The Director of Agency Development Management is responsible for translating company vision into actionable regional goals, leading quarterly reviews, and ensuring compliance with quality standards. They also oversee manager recruitment, development, and cultural engagement initiatives.

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Frequently Asked Questions

What does a [Chubb Life] Director, Agency Development management do at Chubb?

As a [Chubb Life] Director, Agency Development management at Chubb, you will: the Director of Agency Development Management is responsible for translating company vision into actionable regional goals, leading quarterly reviews, and ensuring compliance with quality standards. They also oversee manager recruitment, development, and cultural engagement initiatives..

Why join Chubb as a [Chubb Life] Director, Agency Development management?

Chubb is a leading Insurance company.

Is the [Chubb Life] Director, Agency Development management position at Chubb remote?

The [Chubb Life] Director, Agency Development management position at Chubb is based in Hà Nội, Vietnam. Contact the company through Clera for specific work arrangement details.

How do I apply for the [Chubb Life] Director, Agency Development management position at Chubb?

You can apply for the [Chubb Life] Director, Agency Development management position at Chubb directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Chubb on their website.