About this role
We're looking to hire a Business Administrator to our team here at Mentor in Halifax. A key appointment in our continued success, this is a role that can either be carried out on a part or full time basis.
Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations. As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership, and leadership development as our most powerful strategic advantage and the best way to invest in our people.
Salary: Up to £27,000 dependent on experience
- 25 days holiday
- Free onsite parking
- Cycle to Work Scheme
- Digital GP
- Employee Referral Scheme (£1,000)
- Company Pension Scheme
- Life Assurance (4 x Basic Salary)
- Employee Scholarship Scheme
- A Central Benefits Platform offering a wide variety of discounts
- Childcare Vouchers
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Duties:
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
- Answering basic customer inquiries on product availability, maintenance, and the status of orders
- Resolve basic customers' service or billing complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Marketing and Accounts Support
Experience:
- A background in business administration
- Microsoft Word and Excel
- Strong communication skills
- Ability to multitask
#LI-BW1
Additional Information
About Us, Our Culture & What We Can Offer You
Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations.
As part of the global APi Group, we join a family of organisations including Chubb Fire & Security where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people.
#BR-MT
Other facts
About Chubb Fire & Security Group
Making the world a safer place.
With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most. We provide comprehensive, end-to-end services - from system design and installation to proactive maintenance and advanced remote monitoring - ensuring reliable, 24/7 protection for people, premises, and assets across industries and geographies.
Driven by a commitment to innovation and excellence, our expert teams partner with organizations to make their environments safer and smarter. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry-leading expertise, reliability, and forward-thinking technology to every customer and community we serve.
Discover more: www.chubbfs.com and www.apigroupinc.com
What you'll do
- The Business Support Administrator will obtain customer information, answer inquiries, resolve complaints, and keep records of customer interactions. The role also includes providing marketing and accounts support.
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