About this role
Job Details
ChristianaCare Oncology at Union is looking for a Medical Office Assistant I.
The ChristianaCare Oncology at Union is located at 111 West High Street in Elkton, Maryland. ChristianaCare Union Hospital offers advanced cancer care, including screening and detection services for common cancers like breast, colon, skin, and prostate.
Our services include:
- Screening & Detection for common cancers such as breast, colon, skin, and prostate.
- Inpatient & Outpatient Care delivered at Union Hospital and in collaboration with ChristianaCare’s Helen F. Graham Cancer Center & Research Institute and Radiation Oncology specialists.
- Infusion Therapy Center providing chemotherapy, biotherapy, IV antibiotics, blood transfusions, and therapeutic injections.
- Cancer Resource Center offering education and volunteer support throughout treatment.
Our programs are staffed by oncology-certified nurses, with infusion center nurses additionally certified in chemotherapy and biotherapy. A dedicated social worker assists patients and families with resources, insurance guidance, and support groups. ChristianaCare is committed to delivering state-of-the-art cancer care close to home, ensuring compassionate support and expert treatment every step of the way.
Cancer Program | ChristianaCare Cecil County
The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.
Work Schedule:
- Monday to Friday from 8am to 4:30pm
Duties / Responsibilities:
The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.
Compensation / Benefits:
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Education Requirements:
High School Graduate or GED required.
Experience in a medical office setting is preferred but not required.
Strengths and Qualities:
Attention to detail.
Adaptability
Excellent communication skills
Organization
Problem-solving
When we lead with love, excellence is inevitable.
#LI-HB1
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jan 31, 2026EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Other facts
About ChristianaCare
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.
ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
What you'll do
- The Medical Office Assistant I will schedule appointments, greet patients, and process referral information while maintaining confidentiality. Additional duties include collecting payments, verifying insurance coverage, and preparing medical records.
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