Pharmacy Technician, Certified

Job Title: Pharmacy Technician, Certified

Reports To: Supervisor, Pharmacy Technician

Job Summary: Assists Pharmacy Supervisor with day-to-day activities in the pharmacy.

Essential Job Duties and Responsibilities:

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required. Other duties that fall within the broad scope of this classification may be assigned.

Essential Job Duties and Responsibilities:

Contributes to Effective Pharmacy Operations.

• Demonstrates an understanding of and proficiency with the application of all Joint Commission Accreditation standards, CCHCI policies and reporting requirements applicable to a Pharmacy Technician.

• Receives and processes prescription orders and clinic supply requests promptly and accurately.
• Completes prescription order transactions by billing appropriate payer(s) correctly after pharmacist verification.
• Prints required pharmacy reports and labels.
• Assists the pharmacist with identification of prescription processing problems, proposing, and implementing solutions, and follow up.
• Answers phone calls, responds to caller questions as able and/or transfers/ directs caller to appropriate phone number. Takes messages for pharmacy staff as needed.

• Travels to pick up orders or deliver medications to clinic areas or other CCHCI sites as needed.
• Prepares and facilitates daily and weekly bank deposits.
• Maintains and files logs, records, and other required documentation accurately.
• Ensures operation of pharmacy equipment by completing preventive maintenance and cleaning requirements, following manufacturer's instructions, reporting malfunctions, and requesting repairs.
• Completes and documents medication storage area inspections.

• Participates in pharmacy staff and other meetings as required.
• Performs administrative and/or clerical duties for pharmacy department as needed.
• Provides orientation and training to new team members and assists co-workers in completion of tasks.
• Assists with selecting training of Pharmacy Technician Trainees at the discretion of the Lead Pharmacy Technician and Pharmacy Technician Supervisor.
• Works assigned weekends as required.

• Maintains Medication and Supply Inventory.
• Assists in ordering, receiving, unpacking, and storing medications and supplies.
• Rotates stock to ensure use before expiration date.
• Identifies and replaces, as needed, outdated and unusable medications.

• Replenishes emergency and clinic supplies accurately and promptly.

Required Minimum Qualifications - Education, Expérience, Certificates & Licences:

• High School diploma or GED required.
• Active Pharmacy Technician License from the Arizona State Board of Pharmacy.

• Valid driver's License.
• Valid Fingerprint Clearance Card.

Preferred Qualifications - Education, Expérience, Certificates & Licences:

• Experience as a Pharmacy Technician Trainee preferred.

Required Language Skills:

• Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
• Bilingual in English and Spanish preferred, but not required.

• Ability to effectively present information in one-on-one and small group situations to patients, internal providers and staff and other agency staff working in cooperation with the organization.

Physical Requirements:

• Ability to occasionally exert enough force to move objects weighing up to 25 pounds.
• Ability to continuously remain in a stationary position.

• Ability to stand for extended periods.
• Ability to constantly move about inside the workplace to assist patients, operate office equipment, etc.
• Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone and other office machinery, and grasp and seize small objects such as medication tablets and containers.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents, as well as accurately identify and distinguish colors.
• Ability to perceive the size, shape, temperature and/or texture of objects by touch.

• Ability to discern the nature of sounds at a normal spoken volume.

Other Required Knowledge, Skills, and Abilities:

• Ability to perform medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
• Ability to skillfully gather and analyze data.

• Ability to perform a variety of assignments and make decisions requiring independent judgment.
• Displays a high level of critical thinking and problem-solving skills.
• Knowledge of health plans and community health centers preferred.
• Knowledge of HIPAA and Corporate Compliance rules and regulations.
• Knowledge of 340B regulations preferred.

• Computer literacy is required with proficiency in the use of all Microsoft Office programs.
• Knowledge of pharmacy software preferred.
• Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
• Ability to provide excellent customer service by mail, telephone, and in-person.

Work Environment & Conditions:

• Work environment is typical of a health care facility setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, and weekends.