About Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Department Summary

The ITS Applications department is responsible for enterprise-wide and departmental applications that support various business functions and clinical operations. Our team is responsible for developing, implementing, and maintaining a wide range of applications. We are involved in daily support and investigation into the future technology needs of our staff and patients.   

Position Summary

We are seeking a skilled and experienced Manager for our Epic Billing Application team.

The Epic Billing Application Manager is responsible for overseeing the implementation, maintenance, and support of the Epic billing applications, including Resolute Hospital Billing, Resolute Professional Billing, and Dorothy/Comfort Revenue Cycle.  This role ensures that the billing processes are efficient, accurate, and compliant with regulatory requirements. The Billing Application Manager is responsible for direct supervision, work direction and performance management of a team of analysts supporting these applications. The manager will collaborate closely with other Epic application managers, partnering within Revenue Cycle and Clinical applications to create integrated implementation plans.  This role collaborates closely with operational division leadership and staff.  Provides appropriate system expertise in 3^rd party billing system selection and integration support with Resolute. Partners with leaders to create systems strategic plans and roadmaps.

This role will also require:

• On-call rotation to provide 24/7 urgent support following the implementation of Epic.

• Maintain certification in the specific Epic application(s).

• On-site presence is required during the implementation, testing, and go-live phases, regardless of home address. Commitment to one week per month on-site, with potential increases if required for milestone delays and for specific events such as testing and go-live support. 

License/Certification/Registration:
Either currently certified in an applicable Epic module, formerly certified in an applicable Epic module, or completion of a fundamentals course in an applicable Epic module.

Education:
Bachelor's degree in a related area. Equivalent experience in a related area may substitute degree.

Experience:
5+ years experience in related IT field.
5+ years Management/supervisory experience leading an applications team required.
Experience with healthcare clinical/revenue//EHR software applications required.
Project management experience required

Knowledge/Skills/Abilities:
Experience with clinical healthcare/EMR/Revenue software applications.
Demonstrated ability to manage a team and prioritize multiple assignments, tasks and projects and consistently meet deadlines.
Demonstrated ability to organize and coordinate work schedules and projects.
Ability to effectively lead through changing priorities.
Ability to take responsibility and accountability.
Interpersonal skills necessary to communicate effectively with physicians, nurses and various other Children's personnel.
Strong written and verbal and presentation skills to effectively converse with individuals of different levels of business and technical knowledge. Strong analytical and problem-solving skills.
Ability to demonstrate user needs against current system capabilities and propose valid solutions. Aptitude for learning new software tools and products.
*Demonstrated effectiveness in leadership, management, planning, estimating, and organizational skills. 

Physical Demands

Please click here to view the Physical Demands

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.