Job Title & Specialty Area: Patient Account Specialist II

Department: Patient Fin Svcs

Location: Dallas, TX

Shift: Part-time

Job Type: remote

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Responsibilities:
Performs complex billing and collection activity including resolving complex claim edits and denied claims.
Resolves complex patient issues and assists with questions on reimbursement.
Participates and provides significant input for and assistance with the implementation of team-oriented process improvement initiatives.
Provides solutions to problems in situations that are atypical or occur infrequently based on practice and existing precedents.
Possess the ability to interpret and demonstrate compliance with third party contracts, regulations, guidelines, policies and procedures.

WORK EXPERIENCE
At least 2 years healthcare experience required
At least 2 years customer service experience required
Knowledge of general procedures and guidelines used by health insurance companies, government agencies, employer benefit departments, and internal departments as they relate to billing and collections required
Excellent mathematical skills, computer skills, Microsoft applications and word processing programs skills and minimum of 40 words per minute required
Ability to develop and maintain productive working relationships to fully integrate within a team required
Proficient in English, written and verbal communication skills required

EDUCATION
High school diploma or equivalent required
Two-year Associate's degree or equivalent experience required

LICENSES AND CERTIFICATIONS
HFMA Certified Revenue Cycle Representative preferred

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

 Holistic Benefits – How We’ll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement 

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.