Community Health Worker - Part time

Welcome to Cherry Health - video about Cherry Health

The Community Health Worker (CHW) is responsible for improving the health and well-being of the population served, assisting high-risk families with gaining access to available resources and providing education related to the focus of the community program. Important to note. 

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position.  Must represent the organization’s Mission in all actions and communications.

This is a part time (19 hours per week) CHW opportunity working onsite at the Neighborhood Wellness Center.

Hours of operation for the center are Mon & Wed: 10 a.m. – 5 p.m., Thu: 1 p.m. – 6 p.m.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Help to engage, re-engage, or ensure patient-led follow-up in primary care; routine preventive care; adherence to treatment plans; and/or self-management of chronic conditions. 
• Help the patient find the appropriate Medicaid provider to receive a recommended covered service.
• Assist patients to make and keep an appointment for Medicaid covered service
• Help patients find and access other relevant community resources. 
• Provide assistance with telehealth appointments and/or educating on the use of telehealth technology. 
• Connect patients to medical translation/interpretation or transportation services. 
• Serve as a cultural liaison or assist a licensed health care provider to create a plan of care, as part of the health care team
• Perform other duties as assigned.

       HEALTH PROMOTION AND EDUCATION

• Provide health education to promote the patient’s health or address barriers to physical, oral, and mental health care, including providing information, instruction, methods and measures on health topics that have proven effective in preventing disease, disability and other health conditions or their progression. 
• Educate and promote health information consistent with established or recognized health care standards and best practices. 
• Promote preventative services, such as cancer screenings and immunizations
• Set goals with patient to improve their health or ability to self-manage health conditions.
• Provides screening and assessment services.

SKILLS / KNOWLEDGE / ABILITIES:

• Ability to work closely with diverse population 
• Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions
• Ability to make quality and independent decisions 
• Analytical and strong problem-solving skills
• Effective time management and organizational skills
• Excellent verbal and written communication skills
• Basic computer skills
• Basic knowledge of community health care and/or public health principles. 
• Ability to work under limited supervision.
• Basic technical/computer skills.

KEY VALUES:

• Collaboration
• Customer Service
• Innovation
• Integrity
• Professionalism

EDUCATION/CERTIFICATIONS:

High school diploma or equivalent required. CHW certification required.

EXPERIENCE:

Previous experience in a health care or community setting; experience in related program and volunteer work preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below!

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.