Summary
Location
San Pedro Sula
Type
full-time
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About this role
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 22 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for dynamic individuals with a passion for helping people to join our fast-paced Driver Support team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.
Responsibilities:
- Registration and verification of stays according to the applicable regulations by place and reason.
- Clarify doubts related to payment and resolve discrepancies.
- Record and escalate mechanical failures, logging, and pending documents. Document issues with clients (e.g., no access, no PPE, no cats, etc.).
- Answer calls on AWS, messages on Message Board and WhatsApp.
- POD/BOL tracking to ensure complete documentation.
- Check operator availability. Make operator checklists. Call operators returning from rest to confirm availability. Update ETAs in the system.
- Record and close "pay" events during the weekends. Manage pension-related expenses.
- Ensure that new operators have access to the assigned application and unit. Follow-up on advance requests and personal issues of operators. Monitor and follow up on operator bonuses.
- 2+ years of sales and account management experience in transportation and logistics field is preferred
- Recent college or university degree in Logistics or Business-related field is required
- Previous experience in an analyst role and or in logistics is an asset
- Ability to understand the business processing requirements using technology and conceptualize creative solutions to implement them
- Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
- Ability to function independently with little or no supervision as well as function in a team environment
- English is a Must.
- Professional growth career
- Competitive pay package
- Performance-based bonus
"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.
We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge".
Other facts
About Charger Logistics Inc
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time.
Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.
What you'll do
- The Logistics & Dispatch Assistant will manage operator availability, track documentation, and resolve payment discrepancies. They will also support operators with access to applications and monitor bonuses.
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