It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Current license as RN in the state where the employee will be working
• Active BLS for healthcare professionals from the American Heart Association or Red Cross.
• Minimum of one (1) year of RN experience; hospice or hospital experience preferred.
• Strong clinical assessment skills with preferred background in emergency department or ICU
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
• Ability to present services in a professional and articulate manner
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet schedule
• Ability to work in a team environment and intervene appropriately
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation •            Strong goal/outcome orientation with exceptional time management skills •            Excellent customer service focus

Competencies:

• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Completes clinical admissions for all Company services including, but not limited to:

○        Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner

                                                                                                     ○     Identifies admission objections, concerns or other entry barriers and provides responses

                                                                                                     ○                                              Educates patient/family on admission requirements and addresses immediate needs

○ Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs

○        Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort

                                                                                                     ○            Obtains Physician orders

                                                                                                     ○                                         Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Care Navigation staff to ensure timely follow-up.  When assignment is complete, informs the Care Navigation team and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required:  see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to:  stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to:  pull; push; stoop/crouch; kneel; climb stairs.

Compensation Pay Rate:

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.