Overview

Recovery Co-Ordinator – City of London (Inpatient Detoxification and Stabilisation Online Portal Service )

Location: London (Office/Hybrid)

*Salary: £27,861.26 – £32,002.35 (+ London Weighting depending on residence)

Hours: full time, 37.5 per week

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Are you ready to make a real difference?

Do you want to be part of a compassionate organisation that truly values its people?

Are you passionate about creating positive change in the lives of others?

Imagine being at the heart of a pioneering, cross-sector initiative that is reshaping how we deliver care across London. This is your opportunity to be involved with a transformative programme that supports some of the most vulnerable individuals in our communities.

Change Grow Live has been commissioned by the City of London Department of Community and Children’s Services to deliver the London Inpatient Detoxification and Stabilisation Portal (LIDASP).   This includes an innovative online portal and a collaborative framework of partner providers, designed to support London residents and those sleeping rough or at risk.

The IPD Framework builds on pan-London commissioning arrangements and aims to expand access to sustainable, inclusive detoxification and stabilisation services. It is a strategic step forward in tackling health inequalities and improving outcomes for health inclusion groups.

About the Role

As a Recovery Co-Ordinator for the LIDASP you will support individuals with substance misuse issues in preparing for inpatient detoxification/stabilisation by providing structured guidance and emotional reassurance to ensure readiness for detox/stabilisation admission.

This is an office/hybrid role with regular travel to community providers and inpatient units across London. Ideally, you will be located within easy reach of the city.

You will maintain strong relationships with community providers and inpatient providers, ensuring timely placements and seamless care for service users across London.

What You’ll Be Doing

Working closely with the City of London Project Manager you will be supported to:

-Positively promote the use of residential detox/stabilisaiton services as a key treatment option for all

- Promoting flexibility and openness in local approach, break down barriers to access for residential detox/stabilisation services – i.e., values-based, person-centered, and individualised care and support

-Co-ordinating pre-admission requirements and building trust with individuals that engage with our service.

- Delivering face-to-face/or online/education-oriented sessions to staff working within the City of London regarding the referral process to the online portal

- Case Management

-Gathering feedback from service users and partner agencies

-Completing pre/post check-in telephone calls

This is a high-profile, inclusive organisational innovation. You will need to be proactive, highly organised, and an excellent communicator with a passion for quality service delivery.

Responsibilities

Who We’re Looking For

We’re looking for someone who brings:

• Experience and understanding of substance misuse and related support services

• Confidence working with individuals and groups, including navigating challenging situations

• Clear and effective communication skills, both written and verbal, with good IT confidence

• The ability to work independently, stay organised, and manage competing priorities

• An understanding of mental health needs and good practice

• Strong partnership-working skills across different teams and organisations

• A person-centred approach, with the ability to adapt and respond positively to change

• A commitment to safeguarding, information governance, and ethical practice

• A willingness to learn, develop, and contribute to shared learning within the team

Why Join Change Grow Live?

We Thrive Together

We are committed to creating the conditions for success for everyone who works and volunteers with us. Together, we deliver world-class learning and organisational development, supporting growth, collaboration, and shared achievement. We enable open, inclusive, and transparent cultures where people experience a true sense of belonging.

Aligned to Our 2030 Strategy

This role directly supports our strategic objectives to be:

• Built on evidence and compassion, using learning, insight, and partnership to improve outcomes

• Rooted in communities, ensuring more people can access the right support at the right time

What We’ll Give You

• 25 days holiday (+ bank holidays), rising by 1 day each year (capped at 30)
• Paid ‘Wellness Hour’ each week, plus access to our Wellness Hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of benefits including discounts for shopping, cinema, holidays, and more
• A friendly, supportive team environment
• Training, career development, and progression opportunities
• Refer a friend scheme – earn vouchers if your referral is successful

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited, visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

ILW / OLW /Fringe

Closing Date

If you have any questions on this opportunity that you would like to talk through please contact us using the below details: