About this role
About the role
As a Retail Administrator, you will provide essential clerical and administrative support to ensure smooth boutique operations. This role acts as a key liaison between the boutique, retail office, and external partners, supporting daily activities, manpower arrangements, and resource replenishment.
What Impact You Can Create at Chanel
Ensure seamless boutique operations by following Standard Operating Procedures and supporting ad hoc activities.
Maintain accurate records for boutique expenditures, staff attendance, leave applications, and overtime.
Coordinate onboarding and staff transfers, ensuring a positive experience for team members.
Support boutique management with timely reporting and effective communication between stakeholders.
Uphold Chanel’s standards by managing workplace maintenance and resource replenishment.
You Are Energized By
Working in a dynamic retail environment where attention to detail and organization make a real difference.
Collaborating with diverse teams and stakeholders to deliver operational excellence.
Taking ownership of administrative processes and finding innovative ways to improve efficiency.
Contributing to a luxury brand experience through behind-the-scenes support.
What You Will Bring
Strong communication, organizational, and interpersonal skills.
A positive, patient, and detail-oriented mindset with curiosity and willingness to learn.
Ability to work collaboratively as a team player.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Fluency in English and Cantonese, with professional judgment and conduct.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Other facts
About CHANEL
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
What you'll do
- The Retail Administrator will provide clerical and administrative support to ensure smooth boutique operations and act as a liaison between the boutique, retail office, and external partners. Responsibilities include maintaining accurate records, coordinating onboarding, and supporting boutique management with reporting and communication.
Ready to join CHANEL?
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