Network Operations Center Technician I (Entry Level)
contract•Lackland AFB
About this role
We are a growing information technology company that offers its employees a culture of success, diversity in the workplace and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the next level in a pro-active stance.
Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within.
We offer a Full Benefits package including:
- Competitive Employee Health Insurance options including dental
- 100% company paid vision plan
- 401K plan with generous company match and no vesting period
- 100% company paid Life insurance
- 100 % company paid long and short-term disability insurance
- Training allowance
- PTO and more
The Position:
Chameleon Integrated Services is currently looking for a Network Operations Center Technician I support one of our federal clients at Peterson AFB.
This position requires a Top-secret security clearance.
Overview:
In support of Network/Cyberspace Operations mission, directly supporting Air Force Information Networks (AFIN) Mission Assurance Center (AMAC), Monitor networks and systems.
Monitors and maintains the company's network systems. Troubleshoots network systems when necessary and makes improvements to the network.
Responsibilities:
- Monitor, identify, analyze, document, and report on events and incidents occurring on AFIN systems to include 16 AF operated systems and reported AFIN end-user degradations and outages. This task includes:
- Identify, document and report outages or degradations of 16 AF operated systems
- Communicate directly with 26 NOS, 83 NOS, 561 NOS, 691 COS, 690 COS, MCCCs, 616 Operations Center (OC), and AMAC Crew representatives on network outages and concerns and provide direct support to cyber operations across the AFIN
- Utilize AFIN monitoring tools (currently, SolarWinds, Net Cool, Remedy, and Mission Assurance Decision Support System (MADSS))
- Perform routine hardware/software checks for 16 AF operated equipment including: routers, switches, firewalls, web proxies, and servers (Domain Controllers, Exchange, Certificate Authorities, etc.)
- De-conflict ASIs with identified system degradations/outages- Recording routine checks in Master Station Log
- Collect, document, and report actionable intelligence for initial event and incident response
- Perform routine queries of incident management database to identify end-user AFIN issues
Education & Experience:
- Requires a bachelor's degree or its equivalent, and 0 - 2 years of related experience
Certs Required:
- IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher.
- ITIL v4 Foundation
- CCNA Security
Clearance:
- Top-Secret
“"We are an equal opportunity employer and all Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”
Texting Privacy Policy
- Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- Message frequency will vary depending on the application process.Msg & data rates may apply.
- OPT out at any time by texting "Stop".
What you'll do
- The technician will monitor and maintain network systems, troubleshoot issues, and report on incidents occurring on AFIN systems. They will also communicate with various operational centers regarding network outages and provide support to cyber operations.
About Chameleon Integrated Services
Chameleon Integrated Services provides agile IT integration services delivering differentiated and transformational outcomes that enable our clients to exceed their mission objectives.
Pay and benefits are very important to any career decision. That's why we have created a compensation package that reflects the importance of the work we do for our customers. Employment benefits include:
Competitive compensation
Exceptional health insurance options
Company paid vision insurance
Dental insurance
100% company paid life and long/short-term disability insurance
401K with no vesting period
20 Days Paid Time Off (PTO)
Training stipend
Prepare. Protect. Prosper. Three simple words that drive everything we do to deliver IT solutions that help you achieve your mission. We apply a deep understanding and broad technical expertise to apply to your most critical IT objectives. Selectively implementing solutions that best leverage our expertise, experience, and strategic partnerships.
We operate a mature Program Management Office (PMO) ensuring the highest levels of sustained and repeatable quality. Our expertise in operations management, quality systems, data operations, and cybersecurity has earned us a Top Secret Facility Clearance (DSS approved) and we secure some of the most sensitive data for the Department of Defense and other U.S. federal government agencies. We have an excellent record of performance success, because of our consistent approach.
Our operations leadership is built exclusively of and by veterans who understand the value and challenges faced by those with the passion and dedication to serve our nation. We are laser-focused on growing and promoting veteran success and have a demonstrated ability to further that same service in support of our customer base.
Corporate Headquarters: St. Louis, MO
National Capital Headquarters: Bowie, MD
Satellite Offices: Montgomery, AL - Atlanta, GA - Knoxville, TN
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Frequently Asked Questions
What does a Network Operations Center Technician I (Entry Level) do at Chameleon Integrated Services?
As a Network Operations Center Technician I (Entry Level) at Chameleon Integrated Services, you will: the technician will monitor and maintain network systems, troubleshoot issues, and report on incidents occurring on AFIN systems. They will also communicate with various operational centers regarding network outages and provide support to cyber operations..
Is the Network Operations Center Technician I (Entry Level) position at Chameleon Integrated Services remote?
The Network Operations Center Technician I (Entry Level) position at Chameleon Integrated Services is based in Lackland AFB, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Network Operations Center Technician I (Entry Level) position at Chameleon Integrated Services?
You can apply for the Network Operations Center Technician I (Entry Level) position at Chameleon Integrated Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.