Community Liaison

With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. As a Community Liaison, you will play a critical role in transforming lives and helping individuals regain their independence and quality of life.

At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment.

Responsibilities

The Community Liaison is primarily responsible for the referral development activity associated with a given facility and/or geographic region and participates in public and corporate activities as directed. You will reflect the organization’s mission, core values and ethics. Work is full time during the week with occasional evening and weekend work. Work is performed in the community, the CNS clinic(s) and at home. A high degree of accuracy, organization and communication skills are needed for this position.

• Schedules, conducts, and documents referral development calls to referral sources including physicians, insurance companies, case managers, discharge planners, family members, patients, and others. 
• Identifies and coordinates opportunities to provide in-service training to referral sources, families, and patients. 
• Attends or participates in local, regional, and national professional conferences and chapter meetings as a representative of CNS.         
• Travels within and outside the assigned regional area to achieve sales and marketing goals. Attends and participates in the National Marketing and Admission Meeting (or equivalent) held approximately every 6 months.         
• Participates in weekly Referral Status Conference call(s).         
• Promotes a positive and professional image and leadership role of CNS within the head injury rehabilitation community and all other work-related settings. 

Qualifications

Experience and Education: 

• Bachelor's Degree, preferably in marketing, public relations or communications required. Healthcare experience, whether in a clinical role, medical sales role, or patient advocacy experience can be used to offset the educational requirement.  
• Minimum 2 years' experience in a direct medical sales or referral development position is required, preferably in the marketing of services.        
• Healthcare sales/marketing experience highly preferred. Must demonstrate an ability to acquire knowledge of traumatic brain-injury rehabilitation, workers' compensation, accident and health and long-term disability insurance. 

Benefits Package Includes:

At CNS, we value our employees and offer a comprehensive benefits package to support your well-being and professional growth. Here are some of the benefits you can enjoy as a full-time staff member:

• Paid Time Off: Enjoy generous paid time off to relax and recharge.
• Extended Sick Leave: Take the time you need to recover with extended sick leave.
• Insurance: Access to PPO medical, dental, life, and vision insurance starting the 1st of the month after hire. Employment includes annual enrollment in One Medical (https://www.onemedical.com/) with telehealth also available through the company health plan.
• Paid Holidays: Celebrate with 9-10 paid holidays per year, including a floating personal observance day.
• 401(k) Plan: Plan for your future with our company matching 401(k) retirement savings plan.
• Professional License Reimbursement: Get reimbursed for your professional license fees.
• Continuing Education Assistance: Pursue further education with our continuing education assistance program, if applicable.
• Daily Pay: access your earnings immediately after you complete your shift! 
• LifeMart Benefits: As a valued member of our team, you have access to exclusive discounts and savings through LifeMart, a proprietary, members-only discount shopping website. LifeMart provides real savings on a wide range of products and services to help you manage everyday needs. Some of the benefits include:
  • Travel: Discounts on flights, hotels, car rentals, and vacation packages.
  • Tickets: Savings on movie tickets, theme parks, and other entertainment options.
  • Electronics: Deals on the latest gadgets, computers, and home electronics.
  • Family Care: Discounts on childcare, eldercare, and pet care services.
  • Wellness: Savings on gym memberships, fitness equipment, and wellness programs.
  • Home & Auto: Discounts on home improvement services, appliances, and auto care.
  • Financial and Legal: Savings on financial planning, tax services, and legal assistance.
  • Apparel: Deals on clothing, shoes, and accessories from top brands.
  • Flowers & Gifts: Discounts on flowers, gift baskets, and other special occasion items.
  • Restaurants and Dining: Savings on dining out at popular restaurants. 

 Wisely Financial Services:

 As part of our comprehensive benefits package, we are pleased to offer access to Wisely's financial services. These services are designed to provide flexibility and control over your finances, helping you manage your money more effectively and achieve your financial goals. Here are some of the key services offered by Wisely:

• Early Direct Deposit: Opt-in to receive your paychecks early through direct deposit.
• Cashback Rewards: Earn cashback rewards on purchases at participating merchants, accessible through the myWisely mobile app.
• Prepaid Debit Cards: Use Wisely's prepaid debit cards for everyday financial transactions.

Call to Action

Are you passionate about making a difference in people's lives? Join us at CNS and be part of a team that is dedicated to helping individuals with brain injuries find hope and independence. Apply now to become a Community Liaison and start your journey with us today!

The wage range for this role considers various factors, including skill sets, experience, education, training, licensure, and certifications. While it's not typical to be hired at the top of the range, a reasonable estimate of the current salary is $80,000-$95,000 per year.