PRIMARY OVERVIEW

This position performs accurate skilled data and coding entry. Persons in this position are expected to perform a wide variety of administrative duties with only intermittent supervision. Provides back-up coverage for other program support functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enters and processes individuals’ data in an accurate and timely manner on the SANDIS system to include, but not limited to demographic client data and service coordinator code numbers.
• Screens source documents and proofreads keyed material to produce error free work that is in conformance with agency guidelines. Returns document to counselor with request for correction and/or complete information on incorrect/incomplete entries. 
• Researches and corrects error listings and codes returned by Department of Developmental Services. Prepares and forwards reports to Department of Developmental Services as needed.
• Updates data of quarterlies, IPP/IFSP’s, diagnostic sheets, CDERs, eval 9’s, etc.; accurately into SANDIS for each CVRC Individual and/or service coordinators. 
• Prepares correspondences, reports, and letters for mailing; Performs look ups and copy work.
• Process requests for report translation by outsourcing to contracted translation agencies.
• Mails medical SIR triage consultations to appropriate facilities. 
• Generates and updates monthly data reports and statistical summary and distributes to appropriate agencies and Department of Developmental Services as appropriate. 
• Transfers internal cases to new Service Coordinators as request and mails out letters to families/individuals with new Service Coordinator information. 
• Supports effective and efficient business practices.
• Maintains positive business relationships, individuals’ confidentiality, good attendance, and punctuality, and acts in accordance with all company policies and procedures.
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MINIMUM QUALIFICATIONS

• High school diploma or AA and 1 year in related field.
• Knowledge of general office practices and procedures. 
• Ability to communicate effectively, verbally and in writing. 
• Ability to use various computer applications, including, but not limited to spreadsheets, word processing, and email. 
• Ability to prioritize, organize and coordinate workload to meet deadlines and to work under pressure in a detailed, organized manner. 
• Must demonstrate initiative, self-motivation, sound independent judgment, flexibility, strong interpersonal, skills, and excellent written and oral communication. 

PREFERRED QUALIFICATIONS

• Bilingual skills preferred. 

TRAVEL REQUIREMENTS

• No traveling required outside of office base.

WORKING CONDITIONS

Professional office environment. Noise level in the office is low to moderate depending on area. Individual workspace is assigned and varies from open cubicle to private office. 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manual dexterity for typing on a computer keyboard. Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus required to view computer monitor, read numbers and printed material. Mobility sufficient to reach, lift and transport files and other work material to work areas. Sitting for extended periods of time.