Central Transport logo
Pick-up agent
full-timeUnited States

Summary

Location

United States

Type

full-time

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About this role

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can.   Continued success depends on it!  Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Earn up to $22.00 per hour! PLUS $1.00 shift premium after 6pm!!

We want to train you to become a Successful Customer Service Specialist!

Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently looking to help you grow professionally by becoming a Customer Service Specialist for our Corporate Office in Warren, MI. While this client relations role is a critical position to maintain customer perception within our organization, it is also a great “first office job” to help you get started in your career or continue to grow the skills you already have. Our representatives are provided with in depth training which will develop your professional office skills.

This a tremendous opportunity for college students able to work full time, recent graduates and those ready to get back into the professional workforce!

Skills and duties you will learn and develop:

· You are going to learn how to address customer inquiries via phone and email including tracking/tracing, scheduling pick up requests, process instruction, and rate quotes

· We will teach you how to research issues using available resources.

· You will become proficient in maintaining detailed records and documentation for each customer interaction

· You will become an effective communicator with internal parties as necessary regarding the needs of specific shipments

· You will learn how to handle a variety of scenarios with the ability to think decisively

What you will bring to the table:

· Must be 16 years of age

· Excellent attendance and the ability to work Monday through Friday

· Superior communication skills

· Strong attention to detail and sense of urgency

· Ability to maintain a professional demeanor

· Experience with Microsoft office (Outlook), and willingness to learn company specific systems

· Ability for detailed note taking

· Upbeat personality/positive outlook

What’s in it for you?

· Full-Time shifts are available between 9am and 9:00pm (Monday-Friday, no weekends! Willing to work around school!)

· Ability to promote and grow within the organization!

· Paying up to $20.00 per hour after full training

· 401(k)

· Shift Premium after 6:00 pm

· For Full-time employees:

· Health, dental, vision, and life insurance

· Paid Time off

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • No nights
  • Split shift

Work Location: In person

Other facts

Tech stack
Customer Service,Communication Skills,Attention to Detail,Professional Demeanor,Microsoft Office,Note Taking,Problem Solving,Time Management

About Central Transport

We are one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Central Transport is proud to do business with many of the world’s largest corporations representing a broad spectrum of manufacturing, retail, and companies of all sizes. We are a financially solid, privately-held company committed to being an industry leader by understanding and exceeding customer expectations.

We understand the importance of working together seamlessly to provide this critical service to our customers every day.

Visit our website at www.centraltransport.com to learn more!

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Truck Transportation

What you'll do

  • The Pick-up Agent will address customer inquiries via phone and email, including tracking, scheduling, and processing requests. They will also maintain detailed records and communicate effectively with internal parties regarding shipments.

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Frequently Asked Questions

What does a Pick-up agent do at Central Transport?

As a Pick-up agent at Central Transport, you will: the Pick-up Agent will address customer inquiries via phone and email, including tracking, scheduling, and processing requests. They will also maintain detailed records and communicate effectively with internal parties regarding shipments..

Why join Central Transport as a Pick-up agent?

Central Transport is a leading Truck Transportation company.

Is the Pick-up agent position at Central Transport remote?

The Pick-up agent position at Central Transport is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Pick-up agent position at Central Transport?

You can apply for the Pick-up agent position at Central Transport directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Central Transport on their website.