About this role
Overview
Central Maine Healthcare is seeking a Full Time, Patient Services Representative to join our Outpatient PT team!
This position pays $20.00 per hour, and is a split role between 77 Bates Street in Lewiston, and Minot Ave in Auburn.
Position Summary:
The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.
Education and Experience:
- High school diploma or equivalent required.
- Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field.
- Prior medical office experience and knowledge of medical terminology preferred.
- Demonstrated proficiency with data entry/keyboarding preferred.
Equal Employment Opportunity:
CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.
About Central Maine Healthcare:
Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
Employment Status
Full TimeShift
DaysOther facts
About Central Maine Healthcare
Central Maine Healthcare (CMH) is an integrated healthcare delivery system serving 400,000 people living in central, western, and mid-coast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital, and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center, and other high-quality clinical services.
Central Maine Healthcare is focused on exceptional quality and patient access to care. Affiliated with Mass General Hospital in Boston, CMH provides Mainers the most innovative and current treatments available without having to leave their hometown. The Mass General affiliation gives CMH patients greater access to sub-specialty care in hematology/oncology, neurology, stroke, and trauma.
Supported by the latest technologies, Central Maine Healthcare’s skilled professionals provide outstanding care delivered with compassion, kindness, and understanding.
What you'll do
- The Patient Services Representative is responsible for coordinating daily clinic processes, including patient check-in/out, appointment scheduling, and charge posting. This role also involves customer service and managing patient accounts in compliance with organizational standards and regulations.
Ready to join Central Maine Healthcare?
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