About this role
Find your purpose as a Medical Customer Service and Collections Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role.
Schedule:
- Full-time 80 hours every 2 weeks
- Mon-Fri 8:30a-5:00p
- Potential Work from Home options available after successful in-office training of approximately 6 months
Pay and Benefits:
- Staring pay is $18.84 per hour; exact wage determined by years of related experience.
- Pay range: $18.40-$27.61 per hour
- Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
- Tuition reimbursement and college grant programs available
Qualifications:
- Experience with use of Microsoft Office applications and related healthcare systems and software preferred.
- Experience in a medical billing environment working with third party payer, billing, and terminology preferred.
- Strong written and verbal skills.
- Excellent communication, listening and negotiating skills and customer relations principles.
- Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.
- Strong interpersonal human relations skills.
- Bi-lingual Spanish or Somali a plus.
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers.
- 4-time Magnet Designation
- #45 in the U.S. on Newsweek’s World’s Best Hospitals list
- America’s 50 Best Hospitals from Healthgrades
- Top 50 Best Hospitals by U.S. News & World Report
Other facts
About CentraCare
CentraCare is a compassionate, not-for-profit healthcare organization dedicated to enhancing the lives and well-being of Central Minnesota residents. With ten hospitals and over thirty clinics, we provide both primary and specialty care throughout the region. Focused on rural health, we're proud to be one of Minnesota's largest health systems, delivering expert care close to home. Our mission is simple: We're here for your whole life — to listen, serve, guide, and heal — because your health means everything.
What you'll do
- The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries and assists patients in understanding billing statements. They act as a liaison between the patient, business office, and payors for all billing matters related to account resolution.
Ready to join CentraCare?
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