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Referral and Scheduling Coordinator
full-timeSan Antonio$39k - $49k

Summary

Location

San Antonio

Salary

$39k - $49k

Type

full-time

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About this role

Become a part of our caring community and help us put health first
 

The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.


Use your skills to make an impact
 

Required Qualifications

  • 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population

  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

  • Proficient with medical terminology

  • Experience with Electronic Medical Records

  • Excellent professional communication abilities, at all levels within the organization and with patients, at all times

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Bachelor's Degree in Healthcare or Business Administration

  • Bilingual English/Spanish

  • Knowledge of ICD 10 and CPT coding

  • Referral experience

Additional Information

Work Schedule: Full Time / 40 Hours / M-F / 8a-5p  

Job Type: Referral Coordinator

Specialty: Primary Care for Seniors

Position Type: Clinic / On-site

Additional Information

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

  • Health benefits effective day 1

  • Paid time off, holidays, volunteer time and jury duty pay

  • Recognition pay

  • 401(k) retirement savings plan with employer match

  • Tuition assistance

  • Scholarships for eligible dependents

  • Parental and caregiver leave

  • Employee charity matching program

  • Network Resource Groups (NRGs)

  • Career development opportunities

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$39,000 - $49,400 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Other facts

Tech stack
Healthcare Experience,Microsoft Office,Medical Terminology,Electronic Medical Records,Professional Communication,Referral Experience,ICD 10 Coding,CPT Coding

About CenterWell

CenterWell is a leading health care services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high quality health care that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, one of the leading providers of home health care, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care

What you'll do

  • The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists. They gather and communicate all relevant information and preparation instructions to patients and referring providers.

Ready to join CenterWell?

Take the next step in your career journey

Frequently Asked Questions

What does CenterWell pay for a Referral and Scheduling Coordinator?

CenterWell offers a competitive compensation package for the Referral and Scheduling Coordinator role. The salary range is USD 39k - 49k per year. Apply through Clera to learn more about the full compensation details.

What does a Referral and Scheduling Coordinator do at CenterWell?

As a Referral and Scheduling Coordinator at CenterWell, you will: the Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists. They gather and communicate all relevant information and preparation instructions to patients and referring providers..

Why join CenterWell as a Referral and Scheduling Coordinator?

CenterWell is a leading Hospitals and Health Care company. The Referral and Scheduling Coordinator role offers competitive compensation.

Is the Referral and Scheduling Coordinator position at CenterWell remote?

The Referral and Scheduling Coordinator position at CenterWell is based in San Antonio, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Referral and Scheduling Coordinator position at CenterWell?

You can apply for the Referral and Scheduling Coordinator position at CenterWell directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about CenterWell on their website.