Key Client Manager
full-time•Plymouth•$28k - $33k
About this role
Key Client Manager
Department: Business Support
Employment Type: Full Time
Location: Plymouth
Reporting To: Kirsty Whewell
Compensation: £28,000 - £33,000 / year
Description
Key Client Manager
SSG Training and Consultancy
Who we are
SSG Training & Consultancy Ltd support businesses to improve health, safety, environmental, HR, and compliance performance through industry accredited training, including UKATA asbestos awareness, alongside advisory and consultancy services delivered via classroom, online, and virtual formats.
Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
SSG Training and Consultancy
Who we are
SSG Training & Consultancy Ltd support businesses to improve health, safety, environmental, HR, and compliance performance through industry accredited training, including UKATA asbestos awareness, alongside advisory and consultancy services delivered via classroom, online, and virtual formats.
Part of the Celnor Group
Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment.
While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.
Job details
As a Key Client Manager, you will manage and grow relationships with top-spending clients, ensuring their needs are met while driving new business through strategic sales campaigns and proactive business development.
What you will do
Job details
As a Key Client Manager, you will manage and grow relationships with top-spending clients, ensuring their needs are met while driving new business through strategic sales campaigns and proactive business development.
What you will do
- Build and maintain strong relationships with top spending clients, ensuring their training and consultancy needs are fully met.
- Maximise sales opportunities within key accounts by identifying growth potential and up-/cross-selling across the full service range.
- Lead or contribute to strategic sales campaigns and sales drives, consistently achieving agreed sales targets.
- Proactively identify service improvement opportunities and gather client feedback to enhance customer experience.
- Manage end-to-end administration, including processing bookings, producing complex proposals, reports, and client training matrices.
- Maintain accurate CRM records, collaborate effectively with internal teams, and ensure full GDPR compliance.
Who you are
- Proven experience in sales and customer service roles, with a strong focus on client engagement.
- Confidence working professionally with senior decision-makers, building trust from the outset.
- Ability to self manage a demanding workload.
- Strong team player with drive, energy, and the ability to motivate both self and colleagues.
- Solid administrative experience with proficiency in MS Word, Excel, and Outlook.
- Excellent written and verbal communication skills.
Join us
You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Benefits
You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Benefits
- Bonus earning of up to £250 per month*
- 33 days’ annual leave including bank holidays, with additional leave through long-service awards and a holiday purchase scheme
- Employee referral scheme and long-service recognition awards
- Company sick pay and internal wellbeing support
- Employee Assistance Programme for you and your immediate family
- Free onsite parking and on-site electric vehicle charging points (contribution applicable)
- Salary sacrifice options to support flexible benefits choices
- Learning and development opportunities, including formal training, informal learning, and leadership development programmes
- Regular team activities and social events
- The opportunity to work for an organisation with strong values, high aspirations, and a people-first culture
.
Important information
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.
We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.
Other facts
Tech stack
Sales,Customer Service,Client Engagement,Relationship Management,Strategic Sales,Business Development,Service Improvement,Client Feedback,Administration,CRM Proficiency,GDPR Compliance,Communication Skills,Team Player,Self Management,MS Word,MS Excel,MS Outlook
About Celnor
Celnor is a group of complementary businesses offering a broad range of inspection, testing, certification and compliance (TICC) services to commercial clients across the UK.
Our member companies provide the data, consulting and insight our customers need to manage sustainable development and compliance with environmental and occupational regulations.
Team size: 1,001-5,000 employees
Website: https://celnor.com/
LinkedIn: Visit
Industry: Environmental Services
Founding Year: 2023
What you'll do
- As a Key Client Manager, you will manage and grow relationships with top-spending clients while driving new business through strategic sales campaigns. You will also handle end-to-end administration, ensuring client needs are met and sales targets are achieved.
Ready to join Celnor?
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Frequently Asked Questions
What does Celnor pay for a Key Client Manager?
Celnor offers a competitive compensation package for the Key Client Manager role. The salary range is GBP 28k - 33k per year. Apply through Clera to learn more about the full compensation details.
What does a Key Client Manager do at Celnor?
As a Key Client Manager at Celnor, you will: as a Key Client Manager, you will manage and grow relationships with top-spending clients while driving new business through strategic sales campaigns. You will also handle end-to-end administration, ensuring client needs are met and sales targets are achieved..
Why join Celnor as a Key Client Manager?
Celnor is a leading Environmental Services company. The Key Client Manager role offers competitive compensation.
Is the Key Client Manager position at Celnor remote?
The Key Client Manager position at Celnor is based in Plymouth, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Key Client Manager position at Celnor?
You can apply for the Key Client Manager position at Celnor directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Celnor on their website.