The Presales Manager- Digital Experience will lead a team of technical presales professionals focused on delivering innovative Digital Experience solutions. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. 

This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities. 

What you will do:  

• Lead and manage a team of presales engineers supporting Digital Experience opportunities. 

• Conduct regular performance check-ins, provide coaching and mentorship, and support professional development. 

• Set clear individual and team expectations, drive accountability, and celebrate successes. 

• Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs. 

• Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes. 

• Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders. 

• Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support. 

• Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment. 

• Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility. 

• Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences. 

• Help implement presales best practices and standard operating procedures. 

• Contribute to GTM initiatives, including solution packaging, messaging, and enablement. 

• Identify gaps in tools, processes, or training and proactively recommend solutions. 

• Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering. 

• Support the upskilling of team members to ensure technical capabilities align with evolving market demands. 

What we expect of you:  

• Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience. 

• 1+ year of experience in a team lead, technical mentorship, or informal management role. 

• Strong understanding of presales processes, solution development, and customer engagement strategies. 

• Demonstrated ability to coach and mentor technical professionals. 

• Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders. 

• Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes. 

• Prior experience in a formal people management role is a plus. 

• Background in digital experience, cloud, data, AI, or software engineering is highly desirable. 

• Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices. 

• Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.