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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology and Infrastructure (T&I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from a conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. T&I is the team making it happen.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Your Role

Technological Infrastructure Support Toronto is currently looking for a strong and progressive Manager able to have positive working relationships with fellow CBC leadership and to lead a team of System Analysts whose primary objective is to maintain the operating system,  applications, coding, development, system monitoring with a focus on information security.

Activities will consist of:

• Day to day direction of team tasks focus on balanced workload.
• Set and align team objectives with departments and corporate priorities
• Promote a community of wellbeing to ensure a healthy workplace.
• Ensure that corporate architecture and security guidelines are followed.
• Ensure that appropriate inventories of technical parts and supplies and contingencies are available to facilitate production operations.
• Day to day supervision, assignment and effective utilisation of staff including developing hiring criteria, participating in selection boards, administering performance dialogue conversations, delivering regular performance feedback, administering discipline and ensuring that staff perform work in a safe and efficient manner.
• Determine training and development requirements and arranges on the job training and negotiations external training resources.
• Work with staff set professional development goals
• Ensure staff adherence to superior standards of client service.
• Manage assigned budget to achieve departmental objectives.
• Manage and authorize annual leave. Review and approve overtime and on-call hours.
• Provide and coordinate necessary support staff to assist Engineering in the evaluation and installation of equipment and facilities. Collaborate with Engineering to develop testing procedures for system applications.
• Ensure compliance to CBC standards for all technical installations and modifications of technical equipment and facilities. Provide necessary technical feedback to ensure long-term serviceability of all installations.
• Consult with Engineering on related projects and recommend solutions for projects.
• Analyze system failures, supportability to determine risk and make strategic and financially responsible changes to improve audience impact mitigations.

We are looking for a candidate with the following:

• Graduation from Community College or University in Electronics Engineering or Systems Engineering (an asset), or other relevant area of study or equivalent experience.
• Minimum 3 years in a leadership or supervisory role.
• Broad professional understanding of media production.
• Strong interpersonal skills.
• Well developed problem solving and conflict resolution skills.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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