Overview

JOB TITLE:

Digital Product Manager

CAYUSE COMPANY:

Cayuse Civil Services, LLC

LOCATION

Austin, TX - Hybrid (3 day remote | Mon & Fri Onsite)

SALARY:

Based on experience and position level

This position is posted for future opportunities.  Please submit your application to be considered for similar upcoming roles

Responsibilities

The Work 

The Digital Product Manager is responsible for building, implementing and managing software or digital products, taking into account life-cycle considerations and an audience. Governs a product from its inception to customer delivery and service in order to maximize customer expectations. 

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. 

Key Responsibilities  

• Define and prioritize the product roadmap based on business goals, customer feedback, and market analysis. 

• Use key metrics and user feedback to inform decisions for product enhancements. 

• Oversee product development stages, including idea generation, design, development, testing, and launch. 

• Monitor and measure product performance using relevant tools and metrics. 

• Partner with the executive team to identify key capabilities needed as well as potential issues. 

• Identify new product opportunities, competitive threats, and customer pain points. 

• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization. 

• Work with product marketing to develop positioning and messaging and ensure differentiation from competitors. 

• Monitor and evaluate product performance to facilitate continuous iteration and improvement. 

• Stay up to date on current trends and competitor benchmarks. 

• Other duties as assigned. 

Qualifications

Qualifications – Here’s What You Need  

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client. 

• Level 1: 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.   

• Level 2: 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.  A certain degree of creativity and latitude is required.  Works under limited supervision with considerable latitude for the use of initiative and independent judgment.   

• Level 3: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks; may lead and direct the work of others. A wide degree of creativity and latitude is expected. 

• All Levels 

• Experience in digital product management or similar role 

• Experience in usability and customer-focused design 

• Experience building products to solve customer and business problems 

• Excellent analytical and problem-solving skills to address complex technical challenges. 

• Strong verbal and written communication skills to effectively collaborate with team members and stakeholders. 

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. 

Minimum Skills: 

• Strong understanding of the digital landscape and familiarity with digital technologies, platforms, and market trends. 

• Ability to define, design, and manage digital products using strategic thinking and project management skills. 

• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery, including roadmap planning and management. 

• Experience with user experience (UX) and user interface (UI) design principles to ensure the creation of user-centered products. 

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.  

• Exceptional verbal and written communication skills, with the ability to develop and deliver compelling presentations.  

• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.  

• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.  

• Must be self-motivated and able to work well independently as well as on a multi-functional team.  

Desired Qualifications: 

• Bachelor's or master's degree in Digital Product Management, Business, Computer Science, Information Systems, or related field. 

• Experience with SQL queries and with back-end and front-end programming languages such as Java, HTML, CSS 

• Knowledge in areas such as market research, product strategy, product life-cycle management, and user experience design. 

• Leadership experience, having managed a team of developers or led a project from conception to launch. 

• Experience with agile methodologies, cross-platform development tools, and cloud technologies 

Our Commitment to you / overview of benefits  

• Medical, Dental and Vision Insurance; Wellness Program 

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) 

• Short-Term and Long-Term Disability options 

• Basic Life and AD&D Insurance (Company Provided) 

• Voluntary Life and AD&D options 

• 401(k) Retirement Savings Plan with matching after one year 

• Paid Time Off 

Reports to: Program Manager 

Working Conditions  

• Professional Hybrid office environment. 

• Ability to work on-site in Austin, TX.  

• Must be physically and mentally able to perform duties for extended periods of time. 

• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.  

• Must be able to establish a productive and professional workspace. 

• Must be able to sit for long periods of time looking at a computer screen. 

• May be asked to work a flexible schedule which may include holidays. 

• May be asked to travel for business or professional development purposes. 

• May be asked to work hours outside of normal business hours. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. 

Pay Range