At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace.

The Office Manager is responsible for overseeing the day-to-day operation of the radiology front desk and supervising all clerical staff. 

Responsibilities:

• Responsible for organizing and supervising all functions of the outpatient office.
• Handles duties such as scheduling appointments, collecting, filing, and distributing all reports; responsible for the proper maintenance of the imaging files.
• Supervises all registrars, PSAs, and technologists. Aides with training, imaging business development, marketing strategy, productivity, and patient experience. 
• Helps improve department performance, utilizes cost-effectiveness, orders all supplies, and oversees orders placed in Epic.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• Must understand SIM/FIM, ICD Codes & billing. Responsible for all scheduling and payroll functions. 
• Provides a positive patient experience by ensuring patients receive timely appointments, have easy access to information, and have clear communication with providers.
• Collaborates with the Imaging leadership and Centereach team to support increased patient access to care
• Maintains open communication with Physicians, Imaging leadership, and the site administrator, all informational updates pertaining to operations, policies & procedures.
• Assigns staff to appropriate tasks to ensure medical practice calls are promptly answered, screened, and messages are accurately recorded and distributed to appropriate personnel.
• Prepares and evaluates the coordination of provider scheduling of patients with the practice leader for optimal utilization and to reduce no-show rates.
• Manages inventory control, supply orders and marketing materials and activities for the practice.
• Maintains all data, files and manuals in accordance with established policy, procedures and regulatory agencies.
• Takes the appropriate actions to ensure the Medical practice complies with CHS policies, procedures, and processes as related to Quality, Safety, Environment of Care and Privacy.
• Ensures timely submission of required certifications and accreditations for the facility.
• Administers the policy and procedures of CHS Revenue Cycle as it relates to the physician ambulatory practice environment to include, but not limited to front end revenue cycle management, effective charge capture, accurate demographics, complete Insurance information; authorization are obtained appropriately, and reconciliation mechanism are in place; Co-pays are collected, and assist in denial management by developing a receivable action plan with the Practice Director and Revenue Cycle Team and initiate corrective action steps.

Requirements:

Education:

• High school diploma/GED or Associates Degree in Healthcare or Business Administration required.
• Bachelor’s Degree preferred. 

Experience:

• 5 years of previous radiology/Imaging office management experience.
• Experience in coordinating breast imaging is strongly preferred.

Skills:

• Knowledge of Outlook, Word, Excel,
• Maintain a working knowledge of PMR/EMR and EPIC.
• Knowledge of Breast imaging and procedures.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.