Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

Facilitates the implementation of Individual Service Plans (ISP) and participates in a range of administrative duties including staff training, scheduling, and oversight. Coaches and works within a team of Direct Support Professionals (DSPs) supporting individuals served in the program. Provides support to individuals receiving services including: assistance with daily activities, such as meal preparation and planning; medication administration; and personal care. Facilitates community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Duties of this position are split between providing direct support, professional or program activities, and administrative duties. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

• Assists in all aspects of assigned residential settings
• Under the direction of program leadership and on an ongoing basis, provides training, scheduling, evaluation of work, and constructive performance feedback
• Completes staff performance evaluations
• Provides staff training and documents training per policies and procedures
• Responsible for compliance with Department of Economic Security (DES) and Division of Developmental Disabilities (DDD) Residential Program monitoring rules at all times
• Responsible for assuring that client records are maintained to meet guidelines of DES/DDD program monitoring, contract compliance, and agency policies and procedures
• Prepares and completes resident ISPs, skill training objectives, teaching plans, and data collection methods
• Writes, implements, and reports on Behavior Treatment Plans (BTP) for residents requiring a plan
• Conducts regular staff meetings, both individually and as a group, to problem solve, provide information and feedback, and to receive input regarding program and client statuses
• Ensures all program operations are conducted in a safe and appropriate manner and reports problems to the Associate Director
• Responsible for attendance and accurate reporting at all resident ISP meetings and other pertinent program meetings
• Ensures staff provide adequate and timely data collection using the program documentation software
• Ensures that all client medical and evaluation needs are met per recommendations of the ISP team, therapists, Primary Care Physicians, etc.; ensures that results of such are accurately documented in individual case files
• Completes monthly documentation to DDD Support Coordinator, guardians, and other team members as requested to include, but not limited to, monthly progress reports, medication records, behavior treatment plan data, medical/therapy appointments, and changes in status
• Under the direction of the Associate Director, maintains financial accountability of program household and client account monies following identified policy and procedure for all tasks and processes
• Maintains a flexible working schedule based upon program need
• Participates as an active member of the individual ISP teams, maintaining professional and courteous contacts with parents, guardians, family members, day program representatives, and medical and therapy personnel
• Assists in providing direct care at the program sites as directed or required to meet program needs
• Responsible for on-call duty in case of emergency; shares on-call responsibility with Lead DSPs
• Communicates consistently with staff to include all in-home training, client specific information, changes/updates in client medical conditions and recommendations, program plans, BTPs, and documentation requirements; documents communications, as appropriate
• The Site Coordinator will respond to employee issues/concerns and complete assigned employee performance evaluations of staff at sites
• Works as a member of the Community Living Program Administration to promote the agency's policies, procedures, and philosophy to co-workers, DDD agents, other providers, and the community at large
• Ensures quality indicators are present in the program on a continual basis
• Communicates regularly with program leadership with regard to staffing issues, resident concerns, safety issues, timekeeping issues, and established procedural changes
• Completes weekly inspection forms for apartments or home
• Completes van inspection logs
• Creates a monthly activity calendar with residents and staff including recreational and social activities
• Performs health and safety inspections
• Orders supplies
• May drive agency vehicle on company business

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

• High School Diploma or GED
• One year of related work experience
• Excellent verbal and written communication skills with an ability to establish rapport with team members and individuals served
• Strong organizational abilities to ensure staffing and schedules are maintained
• Knowledge of the DES/DDD Residential Program Monitoring rules
• Experience with writing and implementing objectives and skill plans per ISP guidelines
• Ability to lift 60 pounds 15% of the time
• Other licensure or certifications required by regulatory authority

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

• Supervisory experience
• Additional years of directly-related experience
• American Sign Language skills

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.