About this role
Mobile Crisis Team Supervisor
Jackson Heights, NY & Brooklyn, NY
When you join the CCBQ Team, you will have an impact on the lives of many. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. The Brooklyn Mobile Crisis Team based out of the Certified Community Behavioral Health Clinics provides after-hour coverage to clients in crisis. The team is available 24/7 to respond to clients in crisis. Clients in crisis can call, receive emergency counseling, visits, assistance with the goal of preventing decompensation, hospitalizations, and the use of 911 services. All CCNS Integrated Health and Wellness clients have access to the team for 24/7 assistance.
Why you will enjoy being part of our team:
1. Competitive Salaries and Benefits
2. Educational Loan Forgiveness
3. Professional Development (CEUs)
4. High Quality Supervision
5. Opportunities for Advancement
STATEMENT OF THE JOB
Mobile Crisis Management involves all support, services, and treatments necessary to provide integrated crisis response, crisis stabilization interventions and crisis prevention activities. Mobile Crisis Management Services are available 24 hours a day, 365 days a year. Our crisis response provides timely evaluation, triage and access to acute mental health, developmental disability and/or substance abuse services. Additionally, it provides treatment to ensure symptom and harm reduction and safely guides people in acute crisis to appropriate crisis stabilization and detoxification support/services. These services include immediate telephone response to assess the crisis and determine the risk, mental status, medical stability, and appropriate response.
• Supervise Mobile Crisis employees.
• Providing immediate telephonic response to assess crisis and determine the risk, mental status, medical stability, and appropriate response; provide face-to-face response as needed.
• Developing a Crisis Plan before discharge for recipients new to the public service system and/or revise existing crisis plan components in Person Centered Plans, as appropriate.
• Monitoring or coordination of movement across levels of care, directly to the person and the family; coordinate discharge planning and community re-entry following hospitalization, residential services, and other levels and to assure continuing care.
• Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
QUALIFICATIONS
• Master’s degree in social work from an accredited college or university.
• Must be licensed LCSW.
• SIFI (Seminar in Field Education) Certified preferred.
• Valid driver's license, proof of department of motor vehicles driving history, 3 years of current driving experience with no more than one moving violation in the previous 24 months (2 years), and no driving while intoxicated convictions.
• Must have a minimum of one (1) year of experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.
• Must have two years of prior supervisory experience in the mental health field.
• Requires a combination of skills in the following areas: operational oversight and evaluation of program services and staff, personnel management, public relations, governmental relations, leadership development and team building skills.
• Ability to evaluate and intervene in crisis situations.
• Excellent oral and written communication skills.
• Comfortable with public speaking, lobbying and advocacy.
• Bilingual Spanish speaking a plus.
• Frequently lifts and/or moves up to 10 pounds.
• Ability to travel throughout the five boroughs from site to site.
• Able to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 programs.
BENEFITS
We offer competitive salary and excellent benefits including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
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Other facts
About Catholic Charities Brooklyn and Queens
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, older adults, and those struggling with mental illness. As one of the largest faith-based developers of affordable housing in the country, Catholic Charities provides more than 4,500 units of housing for low-income older adults, families, and the formerly homeless, throughout Brooklyn and Queens. With the country reeling from an economic crisis, countless members of our community in Brooklyn and Queens have turned to Catholic Charities for assistance. In response, we increased our efforts to address issues of poverty and promote justice in the communities we serve, thereby empowering families and individuals to achieve greater self-sufficiency.
What you'll do
- Supervise Mobile Crisis employees and provide immediate telephonic and face-to-face responses to assess crises. Develop and monitor crisis plans and coordinate discharge planning for clients.
Ready to join Catholic Charities Brooklyn and Queens?
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