For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Supportive Housing provides housing and mental health services to those with documented history of homelessness, substance abuse, and chronic mental illness. Counseling, case management, substance abuse rehabilitation, wellness, socialization, community integration and crisis management services are available for the residents.

STATEMENT OF THE JOB

Under the direction of the Director of Field Operations the Clinical Director V Supported Housing has responsibility for administrative and managerial operations in CCNS’s Supported Housing Program including case management for a minimum of 80 who are frail elderly. Responsibilities also include supervision of supervisory level staff in the residential programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintaining availability to management staff for consultation during all program hours of operation.

The Clinical Director V- Supported Housing is responsible for overseeing appropriateness and effectiveness of services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development – including monitoring revenue, expenditures, client monies, productivity, outcomes, staff training and development and staff supervision, compliance with budgets and contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives. The Clinical Director V-- Supported Housing is expected to have regular interactions with other management staff within Integrated Health and Wellness and the other corporations in CCBQ to promote coordinated care and comprehensive service delivery

• Ensuring that all staff meets minimum contact requirements for clients in order to generate revenue.
• Ensure all program regulations are met.
• Preparing all documentation for all State, Federal and City fiscal audits.
• Monitoring and overseeing all aspects related to the delivery of services in the program – including program site visits on all staffing work shifts.
• Actively participate in the Admissions process for State, City, and Private Hospitals.
• Monitoring the timely collection of clients rent and/or other client fees.
• Provide direct clinical and case management services to designated client population.
• Ensure that clients receive all necessary benefits and entitlements and that the benefits are current and active.
• Provide treatment to individuals providing rehabilitative services and to families by providing supportive counseling
• Ensuring that target population has access to service according to contractual requirements and Agency Mission.
• Planning, coordinating, identifying and implementing program outcomes and evaluation, strategic planning, accreditation efforts and program development.
• Responsible for hiring, orienting and training new staff.
• Provide and/or oversee supervision of staff.
• Develop appropriate supervision coverage policies and procedures to ensure that adequate supervision and management is in effect for all work shifts.
• Collaborate with Agency and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols.
• Develop Corrective Action Plans related to audit and/or Quality Assurance activities – including implementation of the Corrective Action Plan at the program level.
• Participate in the development of appropriate program budgets and monitoring program adherence.
• The position requires the ability to ensure coverage and supervision at the program level in programs or in situations which require 24 hour/7 day per week response.
• Assure that program goals, objectives and the Agency Mission are understood, fostered and supported throughout at the program level.
• Ensure program compliance with fire, safety, and health standards as per licensing and or quality assurance requirements and standards.
• Facilitate staff’s understanding and incorporation of Agency determined Best Practices, Integrated Delivery and/or Evidence Based Practices models as needed.
• Represent the Agency at external meetings.

QUALIFICATIONS:

• Master’s degree in health and/or human services field required.

• Excellent administrative, clinical and supervisory skills with three 3 years of relevant experience in an administrative and/or supervisory capacity. 
• Must be well organized & computer literate.
• Strong leadership skills and ability to motivate others.

• Must be available to consult with program staff 24/7 and be available to respond to a crisis situation if necessary.
• Regularly required to talk, hear, walk, stand, & sit.
• Able to travel to multiple locations as needed.

BENEFITS:

• We offer competitive salaries and excellent benefits, including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:

www.ccbq.org