About this role
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Supportive Housing provides housing and mental health services to those with documented history of homelessness, substance abuse, and chronic mental illness. Counseling, case management, substance abuse rehabilitation, wellness, socialization, community integration and crisis management services are available for the residents.
STATEMENT OF THE JOB
Under the direction of Director, the Benefit Counselor has responsibility for ensuring proper benefits/entitlements for the residents. This requires functioning as the liaison with the Social Security Administration and the New York City Human Resources Administration. The Benefit Counselor will be required to maintain a professional and ethical disposition at all times. The Benefit Counselor ensures the rights, safety and approved care of all residents by implementing best practices
- Aid tenants with procuring and maintaining benefits and entitlements and issues related to entitlements and increase participation in all benefits and entitlements programs.
- Aid tenants in reviewing correspondences from entitlements offices and filling out all applications as needed.
- Accompany clients to Medicaid, Social Security and Public Assistance offices in order to procure benefits.
- Generate reports to the central office.
- Actively participate in weekly supervision, case conferences, staff and clinical meetings and staff meetings
- Meet with residents to discuss benefit issues and money management plans
- Utilize electronic case record databases as well as RFMS and other databases as required
- Collaborate with program management in the identification of new referral sources and developing marketing strategies.
- Act as resource for Clinical Director and Administrative Office.
- Assist with crisis intervention as needed.
QUALIFICATIONS:
- Bachelor’s Degree preferred. Associates with additional 2 years’ experience coordinating benefits minimum
- Mathematical aptitude is required
- Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program, to work evening hours as assigned.
- Able to lift up to 10 pounds.
- Able to travel to multiple locations as needed.
BENEFITS:
- We offer competitive salaries and excellent benefits, including:
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
Other facts
About Catholic Charities Brooklyn and Queens
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, older adults, and those struggling with mental illness. As one of the largest faith-based developers of affordable housing in the country, Catholic Charities provides more than 4,500 units of housing for low-income older adults, families, and the formerly homeless, throughout Brooklyn and Queens. With the country reeling from an economic crisis, countless members of our community in Brooklyn and Queens have turned to Catholic Charities for assistance. In response, we increased our efforts to address issues of poverty and promote justice in the communities we serve, thereby empowering families and individuals to achieve greater self-sufficiency.
What you'll do
- The Benefit Counselor is responsible for ensuring residents receive proper benefits and entitlements, acting as a liaison with relevant agencies. They assist tenants with applications, accompany clients to offices, and participate in case conferences and meetings.
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