About this role
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.
STATEMENT OF THE JOB:
Under the supervision of the Director, performs reception and secretarial duties and functions as back up to the Administrative Assistant.
Provide professional telephone and office reception. Screen calls and walk-ins regarding basic client information such as name and address, initial pre-screening. Transfer telephone calls, take messages. Greet clients and guests and direct them to appropriate person or meeting place.
Keep track of appointments for the office (clients, groups, agency meetings); set up and clean-up for meetings.
Handle and distribute deliveries made to the building (mail, supplies, and donations).
Perform all clerical duties which include, but are not limited to the following: handle incoming and outgoing correspondence, type and prepare client and agency related correspondence (letters, memos), copying, filing, faxing, create and edit agency forms.
Perform data entry for the program database.
* Maintain professional appearance of the reception office and waiting room.
QUALIFICATIONS:
High School Diploma or GED.
Business experience including office clerical, data entry and basic accounting required.
Capacity to handle multiple tasks at one time: typing, phone and clerical duties. Ability to be flexible and use discretion.
Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
Must be able to lift up to 25 pounds.
Frequent standing, sitting, talking, reading, writing, and hearing.
* Bilingual Spanish/English preferred.
BENEFITS:
We offer competitive salary and excellent benefits including:
Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical,
Dental
Vision
Retirement Savings with Agency Match
Transit
Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
www.ccbq.org EOE/AA.
Other facts
About Catholic Charities Brooklyn and Queens
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, older adults, and those struggling with mental illness. As one of the largest faith-based developers of affordable housing in the country, Catholic Charities provides more than 4,500 units of housing for low-income older adults, families, and the formerly homeless, throughout Brooklyn and Queens. With the country reeling from an economic crisis, countless members of our community in Brooklyn and Queens have turned to Catholic Charities for assistance. In response, we increased our efforts to address issues of poverty and promote justice in the communities we serve, thereby empowering families and individuals to achieve greater self-sufficiency.
What you'll do
- The Administrative Secretary performs reception and secretarial duties under the supervision of the Director, including managing appointments and handling correspondence. They also provide professional telephone and office reception, greet clients, and maintain the reception area.
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