Summary
Location
Hickory
Type
full-time
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About this role
Summary of Performance Expectations:
Promotes a professional patient centered practice image by efficiently performing a variety of business and clerical tasks designed to facilitate the smooth flow of patients and work throughout the medical office. Accurately registers patients, manages the telephone, effectively schedules appointments, reviews, and prepares electronic health records to ensure necessary reports and confirms records are available for the patient visit, collects payments and co-payments and enters charges as necessary to capture the maximum payment reimbursement for services. Utilizes a team-based approach to all tasks.
Education & Credentials:
Required
High School diploma or equivalent.
Preferred
Knowledge and a clear understanding of basic ICD and CPT codes. Formal technical or vocational education in Healthcare Management / coding.
Work Experience:
Required
One year experience working in healthcare performing administrative duties using an electronic health record system (EHR), such as but not limited to working with ICD & CPT codes and scheduling.
OR
- will consider two years’ experience in an Administrative Assistant or Customer Service position.
- Will consider completion of successful internship with accredited Medical Office Assistant Program
Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the job within three months of employment date.
Preferred
Medical Coding and or Insurance Billing experience
Our mission: Exceptional Healthcare. Every Person. Every Time.
At A Glance:
- North Carolina’s first and only 5-time Magnet recipient for nursing excellence
- Region’s only level III Neonatal Intensive Care Unit (NICU)
- Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
- American College of Surgeons Accredited Comprehensive Community Cancer Center
Other facts
About Catawba
Catawba Valley Health System is the region's largest not-for-profit community hospital, it is our mission to improve the health status of the Catawba Valley. Our organization's hallmark is an extraordinary blend of compassionate care and innovative clinical expertise.
We do this by providing high-quality health-care services, as well as by supporting organizations dedicated to improving our standard of living.We exist to heal and comfort patients, to promote and foster a healthier Catawba Valley, and to assure access to health care to all who need it — not to create profits and return dividends to shareholders.
By continuing to work together, we can improve the overall health status of the Catawba Valley and make our community an even better place to call home.
What you'll do
- The Medical Office Assistant is responsible for performing various business and clerical tasks to ensure a smooth flow of patients in the medical office. This includes registering patients, managing phone calls, scheduling appointments, and preparing electronic health records.
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